Im not racist or anything but for the life of me i cant understand a thing any of their tech support says to me, i call and the only thing i ever end of doing is saying "Can you repeat that" or "What" or "Speak english!"

I hate outsourcing, come on dell we deserve better, give us some people who can speak without a heavey accent which i cant understand!

YES!!! I tried contacting them via email, i think something is wrong with my cpu, and they give me the run around non stop and try to tell me its a software problem on a fresh xp install, suuuure.  Funny thing is i installed xp home, had the problem, installed a retail copy of xp pro and had the same problem, so its not software.  But i called the tech support line and aside from not understanding what they were saying i was hung up on!

They don't have that much of an accent by email but your problem is just beginning. They know nothing, ask you to repeat the same steps over and over and above all else avoid replacing anything that will cost Dell money. They absolutely refuse to answer direct questions. Like trying to talk to a brain damaged five year old. I could go on but I've said it all in other posts.