When I go to the tablet PC settings I have an option "configure the pen and touch displays". When I click this option, I get a white screen saying (translated from Dutch) "please touch this screen to configure it as touchscreen"
When I touch the screen it exits, without anything noticable happening.
Please let us know the exact model of the system; also send us the screen shot (translated from Dutch) when you’re trying to reduce the touch sensitivity
We have a Inpiron one 2205. When I go to configuration screen --> tablet pc settings, I get de screen from below.
When I press the button configure the screen for pen and touch, I get a white screen (image included below). the white screen says "plase touch the screen to configure it as touch screen". The screen closes after touching. I have been through all options, but there is nowhere an option like "screen sensitivity".
DELL-Senthil S
4 Operator
•
2.5K Posts
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July 16th, 2013 02:00
Hi rvandam,
Please reduce the ‘Touch sensitive’ by following the steps below.
Start > control panel > tablet PC settings > under the display tab > configure the pen and touch displays and configure it as per your requirement.
Please let me know if this helps.
rvandam
6 Posts
0
July 16th, 2013 03:00
When I go to the tablet PC settings I have an option "configure the pen and touch displays". When I click this option, I get a white screen saying (translated from Dutch) "please touch this screen to configure it as touchscreen"
When I touch the screen it exits, without anything noticable happening.
DELL-Senthil S
4 Operator
•
2.5K Posts
0
July 18th, 2013 03:00
Hi rvandam,
Please let us know the exact model of the system; also send us the screen shot (translated from Dutch) when you’re trying to reduce the touch sensitivity
rvandam
6 Posts
0
July 18th, 2013 04:00
Thank for the reply!
We have a Inpiron one 2205. When I go to configuration screen --> tablet pc settings, I get de screen from below.
When I press the button configure the screen for pen and touch, I get a white screen (image included below). the white screen says "plase touch the screen to configure it as touch screen". The screen closes after touching. I have been through all options, but there is nowhere an option like "screen sensitivity".
DELL-Senthil S
4 Operator
•
2.5K Posts
0
July 19th, 2013 04:00
Hi rvandam,
Please run the Dell PC diagnostics on touch screen using the link below.
http://dell.to/We70YO
In this link click on hardware > select touch screen > click on run diagnostics
Let me know about the progress.
rvandam
6 Posts
0
July 19th, 2013 04:00
Thanks for the reply. I did run the test, and no errors found.
DELL-Senthil S
4 Operator
•
2.5K Posts
0
July 22nd, 2013 03:00
Hi rvandam,
Please run the Dell PC diagnostics on USB ports using the link below.
http://dell.to/We70YO
In this link click on hardware > select USB > click on run diagnostics
Let me know about the progress.
rvandam
6 Posts
0
July 22nd, 2013 06:00
Thank again for the replay, All usb tests passed (see below)
DELL-Senthil S
4 Operator
•
2.5K Posts
0
July 23rd, 2013 23:00
Hi rvandam,
Please send me the system service tag or express service code through a private message, so that I can help you further.
Click on my username select start conversation and send me the details.
rvandam
6 Posts
0
July 25th, 2013 00:00
I have send you a pm