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74330
February 22nd, 2015 21:00
USB Logitect H540 problem - USB device not recognized
Hi Need help,
Im running Dell Optiplex 9030 AIO Series which the realtek builtin audio is no problem but when I plug my USB Headset Logitech H540 at first its ok after a while the headset is not working. When I look to my Device Manager, this is the error prompt.
Dell Optiplex 9030 AIO Series
Windows 8.1 x64
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speedstep
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47K Posts
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February 23rd, 2015 03:00
No hardware or software will work or install if they didnt pay microsoft for a certificate and WHQL validation. The issue is with 64 bit versions of windows 7 and 8 and the WHQL certified drivers requirement. This is a Known Issue.
http://forums.logitech.com/t5/Headphones-Headsets-Microphones/H540-USB-headset-not-recognized-in-Windows-8-8-1-64-bit/td-p/1112671/page/2
alabrador
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March 1st, 2015 21:00
Thank you.