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10288
March 20th, 2002 16:00
USB device stops system boot - fix?
I've got a problem where a USB capture unit prevents my XPS-T500 from booting (I just see the Dell logo, no diagnostics). If I unplug the device the system boots fine, and I can plug it in once the OS starts booting. This seems to be a known problem, as I've found much reference to it on Usenet and here, but no one seems to have found a fix for it. I'm running the latest BIOS (A11).
Would adding a second (PCI) USB card fix this? Does the BIOS see a PCI USB card, or does it only become visible once the OS has booted?
Thanks,
Bill
Would adding a second (PCI) USB card fix this? Does the BIOS see a PCI USB card, or does it only become visible once the OS has booted?
Thanks,
Bill
Zander
13 Posts
0
March 20th, 2002 20:00
BY TAKING MY SUGGESTIONS YOU HEREBY ACCEPT ALL PROBLEMS THAT THEY CAUSE
From Zander
"I am here
Today I left
Now I am gone
Forever I will be here
In the world of others
I cannot get out
I am stuck
I want out"
My PC:
Dimension 8100 Series, P4 1.8 Ghz
64 MB DDR NVIDIA Geforce3 4X AGP Graphics
60GB Ultra ATA/100 Hard Drive
Windows ME
Turtle Beach Santa Cruz DSP Sound Card
Harmon Kardon HJ-695 Surround Sound Speakers
BillShepp
3 Posts
0
March 21st, 2002 18:00
axiom
4 Posts
0
May 4th, 2002 23:00
This problem is usually related to a missing update. Go to Microsoft.com and make sure you have all WinME updates installed. Then go to the following URL and get and USB chipset updates as well as any available bios updates. I might also contact Dell support for updates for your system.
http://www.usbman.com/Troubleshooter%20General.htm
So far, no luck. Any suggestions?
BillShepp
3 Posts
0
May 7th, 2002 22:00
axiom
4 Posts
0
May 9th, 2002 12:00