What happens if you boot in Safe Mode? If Safe Mode works, you may be able to do a System Restore to last available restore point when you know it worked.
Otherwise, you will need to run a Repair of Windows. Personal files should be ok, but you may have to reinstall some Microsoft updates.
Since you seem to be able to get to Windows Safe Mode, I would try System Restore and go back to the earliest date provided. Since the computer has been booting, Last Known Good is probably the last time the computer was started.
If that doesn't seem to help, try removing the keyboard and mouse from the tower and boot the machine without these devices. After it has started up, plug them back in to ports different from those that have been used before to see if the OS will detect a new device and install them.
Once you have it sort of back up and running you should do what you can to scan for viruses and such. This has happened once to me and I found that, not only did it disconnect my keyboard and mouse, but it fixed my network connection so I could not control it.
Thanks for the reply's so far, i can boot into safe mode but even then the keyboard and mouse don't work. The machine has windows vista...
Furthest i can get is login in screen where I'm able to pick from from brothers and his g/f account. The mouse seems to lose power on the Windows loading bar screen just after the BIOS, from this point both keyboard and mouse stop working.
Played around with the different USB inputs with no joy...
If you can boot in Safe Mode with a functional keyboard, disconnect all USB devices except mouse and keyboard. Then open Device Manager and expand list under USB. Right-click and Uninstall all USB root hubs.You may need to use the power button to reboot since mouse/keyboard will stop working when you delete their root hubs. Now reboot Windows normally (not in Safe Mode). Vista *should* reinstall the USB drivers.
If that doesn't work, boot from the Vista CD and follow the instructions to run a Repair. That's easier than a factory restore (PC Restore) because it won't wipe out your personal files, though it's always good to back things up before doing major surgery on Windows.
Well like i said keyboard/mouse don't work after the Microsoft loading bar right after the BIOS part, even in safe mode the devices don't work. Also tried system restore to last know working one and vista repair from DVD, again still not fixed the problem.
So its seems very much out of ideas on how to fix the pain of a issue.
Power off and unplug. Press/hold power button for ~15 sec. Open the case and remove the motherboard battery. Press/hold power button again for ~30 sec.
Leave it like that for several hours to overnight. Reinstall the battery and boot with only mouse, monitor and keyboard connected.
If that doesn't fix it, buy or borrow an externally powered USB hub with its own power brick. Plug the brick into the wall and the hub into a REAR USB port on the PC. Connect the keyboard and mouse through the powered hub and reboot.
If that works, power off normally and do a cold reboot. Now while leaving the powered hub connected to the PC, disconnect the keyboard from the hub and move the keyboard to some other rear USB. If you're lucky, the PC will see new hardware and the keyboard will work again. Then move the mouse to a different USB port.
If they both work now, reboot, while leaving everything includiing the powered hub connected where it is. If keyboard/mouse still work, you can remove the powered USB hub.
If it only works using the powered USB hub, at least you have a work-around.
RoHe
10 Elder
•
45.2K Posts
0
September 29th, 2011 10:00
JackShack types faster than I do!
RoHe
10 Elder
•
45.2K Posts
0
September 29th, 2011 10:00
What version of Windows?
What happens if you boot in Safe Mode? If Safe Mode works, you may be able to do a System Restore to last available restore point when you know it worked.
Otherwise, you will need to run a Repair of Windows. Personal files should be ok, but you may have to reinstall some Microsoft updates.
Ron
jackshack
6.4K Posts
0
September 29th, 2011 10:00
Ron;
:emotion-13: Doesn't usually work out that way!
jackshack
6.4K Posts
0
September 29th, 2011 10:00
Since you seem to be able to get to Windows Safe Mode, I would try System Restore and go back to the earliest date provided. Since the computer has been booting, Last Known Good is probably the last time the computer was started.
If that doesn't seem to help, try removing the keyboard and mouse from the tower and boot the machine without these devices. After it has started up, plug them back in to ports different from those that have been used before to see if the OS will detect a new device and install them.
Once you have it sort of back up and running you should do what you can to scan for viruses and such. This has happened once to me and I found that, not only did it disconnect my keyboard and mouse, but it fixed my network connection so I could not control it.
jackshack
6.4K Posts
0
September 29th, 2011 11:00
Found this thread on the Microsoft page that might help: Keyboard & Mouse Stop Working when Vista Starts.
EDIT: I noted that the original poster had to perform a system restore to an earlier restore point in addition to following the engineer's advice.
Brutuk
4 Posts
0
September 29th, 2011 11:00
Thanks for the reply jackshack but that was unable to fix the problem...
Seems like will have to do it hard way with reformat
Brutuk
4 Posts
0
September 29th, 2011 11:00
Thanks for the reply's so far, i can boot into safe mode but even then the keyboard and mouse don't work. The machine has windows vista...
Furthest i can get is login in screen where I'm able to pick from from brothers and his g/f account. The mouse seems to lose power on the Windows loading bar screen just after the BIOS, from this point both keyboard and mouse stop working.
Played around with the different USB inputs with no joy...
Thanks
speedstep
9 Legend
•
47K Posts
1
September 29th, 2011 12:00
If you are going to reformat Backup your data and try the F8 factory restore.
RoHe
10 Elder
•
45.2K Posts
0
September 29th, 2011 12:00
If you can boot in Safe Mode with a functional keyboard, disconnect all USB devices except mouse and keyboard. Then open Device Manager and expand list under USB. Right-click and Uninstall all USB root hubs.You may need to use the power button to reboot since mouse/keyboard will stop working when you delete their root hubs. Now reboot Windows normally (not in Safe Mode). Vista *should* reinstall the USB drivers.
If that doesn't work, boot from the Vista CD and follow the instructions to run a Repair. That's easier than a factory restore (PC Restore) because it won't wipe out your personal files, though it's always good to back things up before doing major surgery on Windows.
Ron
Brutuk
4 Posts
0
September 29th, 2011 14:00
Well like i said keyboard/mouse don't work after the Microsoft loading bar right after the BIOS part, even in safe mode the devices don't work. Also tried system restore to last know working one and vista repair from DVD, again still not fixed the problem.
So its seems very much out of ideas on how to fix the pain of a issue.
Thanks to all for reply's
RoHe
10 Elder
•
45.2K Posts
0
September 29th, 2011 16:00
Power off and unplug. Press/hold power button for ~15 sec. Open the case and remove the motherboard battery. Press/hold power button again for ~30 sec.
Leave it like that for several hours to overnight. Reinstall the battery and boot with only mouse, monitor and keyboard connected.
If that doesn't fix it, buy or borrow an externally powered USB hub with its own power brick. Plug the brick into the wall and the hub into a REAR USB port on the PC. Connect the keyboard and mouse through the powered hub and reboot.
If that works, power off normally and do a cold reboot. Now while leaving the powered hub connected to the PC, disconnect the keyboard from the hub and move the keyboard to some other rear USB. If you're lucky, the PC will see new hardware and the keyboard will work again. Then move the mouse to a different USB port.
If they both work now, reboot, while leaving everything includiing the powered hub connected where it is. If keyboard/mouse still work, you can remove the powered USB hub.
If it only works using the powered USB hub, at least you have a work-around.
Ron