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February 9th, 2016 12:00

Unmountable boot volume

I have a Dell Inspiron One 2330 and recently got the unmountable boot volume error.  I followed the repair option it suggested and let the machine sit for more than a day and it only showed a black screen.  Now, when trying to reboot it, it will come on and you can see the screen light up in the background (still just a black screen) and it won't even get to the Dell logo screen at the start of the boot process.  I've tried to interrupt the boot process with F2, F8, F12, etc. and no luck.  The machine had Windows 8 originally and was updated to Windows 10 several months ago.

I hear from others this could be a bad hard drive?  Any thoughts / troubleshooting tips appreciated!

1 Message

February 14th, 2016 04:00

Hi Crog23,

Running Win 7 Pro.

I had the same error message on my laptop (HP) for the last few months, I looked everywhere for a solution, there was a few suggestions at the HP forum, but none of them worked.

I tried to interrupt the boot process as well, like you, but that didn't work.

While I was looking online for a new replacement hard drive last week, I found a new bootable recovery tool at the Norton site, so I thought that I will try this as a last resort.

I downloaded this  'Norton Bootable Recovery Tool' and put a copy onto a CD.

I placed the CD into the laptop drive and turned on the computer, and to my surprise the laptop booted successfully and went straight to the password page, and has been working 'back to normal' all this week.

It might not work for you, but it costs nothing to try.

Regards twincab4

 

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February 9th, 2016 19:00

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