Video Card MIC VCI D33A27 driver?

Question

I have a Dell Dimension 4700 running XP Pro.  I had to reinstall XP and in the process the video is not behaving properly.  When I scroll down a page, it jumps down rather than scroll.  Device Manager says VGA Controller not functioning because no driver is installed.  The only info I could get off the card are: MIC VCI D33A27 E-G012-04-2636(B).  It has HDMI (I think) S Video and VGA outputs so I am assuming that it is a decent card.   I cannot find drivers for this anywhere.  Anyone have any ideas?

BigBrother · Answer

alpenglow,   Is the video card in your system the same one that came with the computer from Dell?  If your system came with an ATI video card, Dell would often include the ATI driver CD with the system, depending on which particular ATI video card it was.  Otherwise, the video card driver can be found on your Dimension Resource CD.  If your system came with an nVidia video card, the driver should also be available on the Resource CD.  Be sure to install the Intel chipset driver (Intel INF update utility) from your Resource CD before installing other drivers, especially the video driver.   Steve

alpenglow · Answer

Thanks. There are no markings on the card other than the ones listed in my original post. I unfortunately do not have the original disks or any other documentation that came with the system. I inherited this computer from work and I had to install a fresh copy of windows, office, etc. The only markings on the card are the ones I included in the original post and I have to assume that it is the original card. Is there a way of figuring out if it is an ATI or Nvidia card from those markings? What would happen if I install the wrong driver?

alpenglow · Answer

Thanks again Steve, Unfortunately, the reason I could buy the PC and had to reinstall windows was that the company closed and I lost my IT support, including the disks and documentations. I put my service tag 6MG6981 into the link you so kindly provided and the only thing I could see that mentioned graphics was: 1 M7805 MODULE..., CARD (CIRCUIT)..., GRAPHICS..., 128, X300, CAPACITOR..., MEDIA CENTER... Does that mean anything? Sorry for being so naive but this is beyond me. Thanks again

BigBrother · Answer

alpenglow,   If you attempt to install the wrong driver, you will receive an error message indicating that there is no compatible hardware for the software that you are installing.    Have you contacted your IT folks at your work to see if they had put in an different video card than the original?    If it is an original Dell video card, it will have a sticker on it somewhere with the following 'DP/N 0XXXXX' where the X could be any letter or number.  If you can find this Dell part number, more info can be obtained about it.    You can also input your system service tag here and check your system original configuration to determine what Dell put in it.    Steve

BigBrother · Answer

alpenglow,   From the description of the video card, it is an ATI Radeon X300SE.  Check this KB article for info on downloading and installing the correct video card driver:   http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&l=en&s=gen&docid=E2F3E48D4A1EAB8AE0301E0A551723B6&journalid=41C0400D24C82236E040A68F73286F64&Query=WDMwMA==&SystemID=PLX_GX520&ServiceTag=6MG6981&contenttype=-1&os=-1&component=-1&lang=-1&doclang=en&toggle=false   Steve

alpenglow · Answer

Wow, did that make a difference. Thank you ever so much! Happy Holidays!

BigBrother · Answer

alpenglow,   You are quite welcome.  Merry Christmas.   Steve

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