Vista Audigy Error: CTMBHA.DLL

Question

I recently upgraded from XP Media Center to Vista Home Premium. Upon booting up the following error message appeared in a dialog box entitled "RunDLL": "Error loading CTMBHA.DLL A dynamic link library (DLL) initialization routine failed."
After reading several posts regarding this error, I went through the following procedure, after the Vista upgrade was made:
Uninstalled SB Advanced MB Drivers
Uninstalled Audigy Advanced MB
Uninstalled Audigy Advanced MB Product Registration
Uninstalled Sigmatel Driver (from device manager)
Then I reinstalled the following Vista software that I downloaded:
Sigmatel Driver
rebooted
SB Audigy
The first bootup went well with no errors, but thenceforth I have continued to receive the error.

Along with this error, I cannot access any of the controls in the Creative Mediasource program, as I get an error stating that "The audio device supported by this application is not detected. The application will exit." when I attempt to use the graphic equalizer, etc. However, the volume panel icon in the system tray does allow me to access the Creative Audio Center where I can adjust the graphic equalizer. I don't know if this is related to the error or not.
I do not have Norton GoBack and there are no files named B3420000.dat (or a Documents and Settings folder for that matter) as the solution that I found from many posts points to these culprits, but they are for systems running on XP.
Any suggestions out there to rid this error from my system? Otherwise Vista hasn't been a hassle once I spent a week downloading drivers and updated software for other components on my system.
Dimension E520
Intel Core 2 Duo E6300 1.86GHz
16X DVD ROM Drive
16X DVD+/-RW Drive
2GB 533mhz DDR2 SDRAM
250GB Serial ATA HDD
ATI Radeon X1300 Pro 256mb video card
Vista Home Premium

joekr88 · Accepted Answer

i just had maybe the same problem,i have xp tho but all i did was insert the soundblaster cd. it reinstalled it an no more error.

DELL-Jesse L · Answer

Davemeister,

Thank you for using the Dell Community Forum.

I see that you reinstalled the drivers for the Sigmatel and the SB Audigy. I am not sure why you have 2 sound cards. Edit your user profile here in the forum to include the system service tag number. I can then see which sound card you have in the system. If your system came with the onboard sound card and you added another sound card you may want to disable the onboard card. Once you have done this you can reinstall the drivers for the card you want to use. If both sound cards are installed there is possibly an irq conflict.

Davemeister · Answer

Thanks Jesse.  I have changed my profile so the service tag is visible.  Please bear with me on the lengthy post, but I some additional information that will likely narrow the possible solutions.   I only have the onboard sound card that came with the system.  I have contacted Dell support in which the representative recommended that I uninstall the SoundBlaster Advanced MB drivers, which I did, but the error persisted.  After rebooting, I could no longer log back into a chat session (I get a message that says there is a problem with this website's security certificate) probably another complication due to Vista.  Late last night, I went forward uninstalling the following software and rebooting after each uninstall to see if that got rid of the error: Uninstalled Creative Media Source-error Uninstalled Sigmatel Audio-error at this point Vista automatically installed a 'High Definition Audio Device' (a generic sound driver) Uninstalled Creative AudioPack-error At this point there was no more software to uninstall from control panel related to Creative or SoundBlaster.  So I looked in the startup items using msconfig and disabled Creative Filter AudioControlMB Module.  Voila, the error disappeared after disabling this. I then reinstalled the software from the following two downloaded files:  'Upgrade for Integrated Sound Blaster Audigy ADVANCED HD Audio XP to Vista.exe' and R157052.EXE.  The sound is working normally and there is no error.  However, the program Creative MediaSource Go! (version 5.00.19) still does not allow me to control the equalizer (or other features) with the error msg: 'The audio device supported by this application is not detected.  The application will exit.'  I can control the equalizer (and others features) by accessing the Creative Audio Center through the Sigmatel volume panel icon in the system tray.   So the following questions remain:  Will disabling the Creative Filter AudioControlMB Module reduce the quality of the sound?  What does this program actually do?  Is the Creative MediaSource Go! program Vista compatible?

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Vista Audigy Error: CTMBHA.DLL

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