Webcam

Hi B_an_an_a,

Welcome to Dell Community Forum.

Please click on the links below to troubleshoot issues with the Dell Webcam. You may need to download and install the Dell Webcam Central software from My Dell Downloads.

For Dell Webcam Central: http://dell.to/13p4Bgg

For Device Drivers & My Dell Downloads: http://dell.to/17spQiF

For My Dell Downloads FAQs:  http://dell.to/ZJiBkI

Please reply if you have further queries.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

Hey, thanks for your help.

When I try and register my computer to download dell central webcam, it doesn't get past the 'examining your computer stage'. I'm using Internet Explorer but it still doesn't seem to work.

Hi B_an_an_a,

Thank you for your reply.

We are sorry about the inconvenience caused and hope the following steps resolve the issue at the earliest.

You must use Internet Explorer with Microsoft.Net Framework 3.0 or greater to register your system. My Dell Downloads does not support Mozilla Firefox or Google Chrome.

1. Log into Dell My Account from the system you want to register as shown above.
2. On the My Download Locker page, click Add System.
3. Agree to the End User License Agreement.
4. Click Register System.
5. You may see a notice in the Internet Explorer tool bar indicating that you need to install Active X Controls. Click the information bar on the web browser to allow Active X to install.

Click on the link below for FAQs related to My Dell Downloads from where you can download and install the Dell Webcam Software:

http://dell.to/11RGYwh

For downloading Microsoft.Net Framework: http://dell.to/1azAciy

Please reply in case you need further assistance. We would be happy to  help.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

Hi B_an_an_a,

Hope the steps and links were helpful in resolving the issue.

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my post.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

hey,

it's still not working, I'm wondering if it's because the internet explorer I have isn't 3.0. I'm not sure which one it is though so I have no way of knowing...