Why am I getting FirePass Warning ?? Please Help!!

Question

I currently work From home for Microsoft/X-Box Live and we have to work behind a SRD (Secure Remote Desktop) then we log into a F5 network to operate from Microsofts networks and programs. I have started to run into a problem after I have been logged into the F5 Network for an hour and it will give me a Firepass Warning message saying that I was going to be logged out in 59 min and 59 sec's then shortly after that it will log me out and I have to relog into F5 and all of my programs that operate under it, it is causing me to lose time at work I am afraid I am going to get into trouble I ask the support desk where I work and they told me that it was my cpu and told me to run the scan on Trend Micro HijackThis and send them the report and I am scared to send it to them without knowing what it means can someone please explain it to me and please help me figure out what is going on before I possiably lose my job. This is what the report told me.   Logfile of Trend Micro HijackThis v2.0.4Scan saved at 5:59:11 PM, on 2/7/2011Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: Normal Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\AVG\AVG9\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Kodak\AiO\Center\ekdiscovery.exeC:\Program Files\AVG\AVG9\avgam.exeC:\Program Files\AVG\AVG9\avgnsx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\vmnat.exeC:\WINDOWS\system32\SearchIndexer.exeC:\Program Files\AVG\AVG9\avgemc.exeC:\Program Files\VMware\VMware Player\vmware-authd.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\system32\vmnetdhcp.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\AVG\AVG9\avgtray.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Common Files\AOL\1268780175\ee\AOLSoftware.exeC:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exeC:\Program Files\HP\hpcoretech\hpcmpmgr.exeC:\WINDOWS\system32\hphmon05.exeC:\Program Files\VMware\VMware Player\hqtray.exeC:\Program Files\Common Files\Java\Java Update\jusched.exeC:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exeC:\Program Files\Logitech\SetPoint\SetPoint.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXEC:\Program Files\NETGEAR\WG111v3\WG111v3.exeC:\Program Files\NETGEAR\WPN111\wpn111.exeC:\Program Files\iPod\bin\iPodService.exeC:\WINDOWS\system32\HPZipm12.exeC:\Program Files\AOL 9.5\waol.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\AOL 9.5\shellmon.exeC:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\FQ871BIK\HijackThis[1].exe R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://wpad.wildblue.com/wpad.datR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5577O1 - Hosts: 64.78.157.92 employee.alpineaccess.com #ADDED BY F5 NETWORKS SSL TUNNEL - ORIGINAL RECORD#O1 - Hosts: 64.78.157.92 employee #ADDED BY F5 NETWORKS SSL TUNNEL - ORIGINAL RECORD#O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dllO2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exeO4 - HKLM\..\Run: [iTunesHelper] 'C:\Program Files\iTunes\iTunesHelper.exe'O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1268780175\ee\AOLSoftware.exeO4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exeO4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exeO4 - HKLM\..\Run: [HP Component Manager] 'C:\Program Files\HP\hpcoretech\hpcmpmgr.exe'O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exeO4 - HKLM\..\Run: [rpgdinbd] C:\Documents and Settings\Administrator\Local Settings\Application Data\qtckrknyl\mmhenpktssd.exeO4 - HKLM\..\Run: [VMware hqtray] 'C:\Program Files\VMware\VMware Player\hqtray.exe'O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] 'C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe'O4 - HKLM\..\Run: [Adobe ARM] 'C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe'O4 - HKLM\..\Run: [SunJavaUpdateSched] 'C:\Program Files\Common Files\Java\Java Update\jusched.exe'O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXEO4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\QTTask.exe' -atboottimeO4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exeO4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exeO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [rpgdinbd] C:\Documents and Settings\Administrator\Local Settings\Application Data\qtckrknyl\mmhenpktssd.exeO4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exeO4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exeO4 - Global Startup: NETGEAR WG111v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG111v3\WG111v3.exeO4 - Global Startup: NETGEAR WPN111 Smart Wizard.lnk = ?O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dllO9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLLO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dllO10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dllO15 - Trusted Zone: *.alpineaccess.comO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - https://employee.alpineaccess.com/vdesk/terminal/urxvpn.cab#version=6031,2010,125,2117O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - https://employee.alpineaccess.com/vdesk/terminal/f5tunsrv.cab#version=6031,2009,1204,1610O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://employee.alpineaccess.com/vdesk/terminal/InstallerControl.cabO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1258751228484O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1258751283937O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://employee.alpineaccess.com/vdesk/terminal/urxshost.cab#version=6031,2009,1204,1608O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://employee.alpineaccess.com/vdesk/terminal/urxhost.cab#version=6031,2009,1204,1604O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize3/pcpitstop2.dllO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dllO20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dllO22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dllO23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: AVG E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exeO23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files\Kodak\AiO\Center\ekdiscovery.exeO23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exeO23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exeO23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-ufad.exeO23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-authd.exeO23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exeO23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe --End of file - 10280 bytes

shesagordie · Answer

apylate The forum to post this in, would be the Malware Removal forum HERE. First read 'How to post' by Bugbatter before posting. Bev.

Locked Topics – Desktops General

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