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July 25th, 2009 15:00

Windows Portable Devices Media Transfer Protocol (wpdmtp.inf)

Hello all!

I amd trying to get an mp3 player installed on my computer but i keep hitting a snag.  It keeps coming up with a code 28 error which is "the drivers for this device are not installed. (Code 28)", and when I looked into that it said that my, Windows Portable Devices Media Transfer Protocol (wpdmtp.inf), is not avaliable.  My question is how do i reinstall this onto my computer?  Or do i have to take it to a technician?

Thanks!

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July 26th, 2009 04:00

First this is the AUDIO section.  Your problem is more a software issue.  Can't say for sure what your problem is as you failed to include the PC Model Number and the Operating System.  But, did the MP3 player come with a driver install disc? or is there a driver download on the MP3 vendor's web site?  The Vendor's site would be the best place to start.

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