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June 16th, 2003 00:00

smashedgirl,

The document here may provide some troubleshooting steps that Dell's troubleshooter did not offer.

June 17th, 2003 01:00

Thanks anyway Denny, but Microsoft support has never helped me (though I did take a stab at a few of those solutions).

I used the following page as a solution and after a bit of re-arranging, I have everything back the way it was with the burner running fine. :) http://www.annoyances.org/exec/forum/winme/r1036474777

Apparently, what I did to solve it was move my current windows folder to "oldwin" in DOS and have a cleaninstall. I lost very few of my program files and documents. yay!

haha...this post is mostly just a follow up and a thank you for the suggestion.
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