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11164
September 23rd, 2013 07:00
Windows does not boot on dell dimension e520
Hi everyone,
I have a strange problem with my computer which I have never come across before.
computer is keep rebooting when starting windows screen with microsoft logo apears. I know nothing is wrong with my hard drive or operating system (windows7) installed on this hard drive because same hard drive works fine on my other dell 5150 desktop. I have even tried another hard drive with operating system installed on it, but still same thing happens.
I have also reset-ted the bios settings to default but problem is still there.
Can someone help please..
thanks
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Qaisar123
2 Posts
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September 27th, 2013 07:00
thanks senthil s for replying,
problem has been fixed. PC had a RAM issue which was caused by a extra memory stick.
Senthil S
6 Operator
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2.5K Posts
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September 23rd, 2013 08:00
Hi Qaisar123,
Try running the hardware diagnostics by tapping the F12 key on a few times during startup until you see the ‘One Time Boot Menu’ appear.
At the one time boot menu, press the down arrow key to highlight ‘Diagnostics’, and then press Enter to begin the hardware diagnostics.
If the test fails, please make a note of any error codes listed. You can also refer to the link below.
http://dell.to/1e4TFNk
let me know about the progress.
Senthil S
6 Operator
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2.5K Posts
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October 1st, 2013 07:00
Hi Qaisar123,
I am sorry for the delayed response, I am glad to hear that the issue is resolved, in case you have any issues in future please post it in this link or start a new thread.