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November 13th, 2009 21:00

XPS 1340: Firewire audio interface (Code 10) device cannot start

Mackie ONYX Satellite - Firewire audio interface.

 

I have installed the latest drivers for both XPS 13 64bit running Vista 64 home premium and Mackie interface. Updated to lastest BIOS. In short all updates are up to date.

For some reason I do not see where one enables or disables the firewire in the BIOS because it does not show. The Device Manager says both 1394 ports are "working properly" (Stock Ricoh 1394 and Apiotek Express card  TI CHipset with two firewire 400 and one USB slot).

Back to the interface - It appears under Audio, Video and Game Controllers with an exclamation point in a yellow triangle "This device cannot start. (Code 10)"

It seems to me that my problem is the IDT High Definition Audio Codec is not recognizing the firewire port as an audio input. Nor the firewire on express card with the "latest TI Chipset".

There is just no communication between laptop and interface as with other plug and play devices.

How do I make this work. Anybody?

 

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November 14th, 2009 03:00

First, this is the Desktop Audio Section.  There is a separate section for Laptops.

However, the Code 10 could be the Mackie itself, the drivers for the Mackie or the chipset drivers for the TI firewire chipset.  If you do a google search for "firewire code 10, vista" it brings up a lot of possibilities. 

One thing to try, connect the Mackie, go to the Device Manager and the listing for the device (with error).  Right click on the mackie (or firewire port whichever it is) and then Left click on Uninstall.  Then physically disconnect the Mackie unit and then restart the PC.  After the PC restarts connect the Mackie and see if it connects OK.  I've fixed USB devices this way and it may fix the Firewire port device.

My Focusrite Saffire Pro 40 recording interface is a firewire type and fortunately I haven't had any problems.  (However, I can't say that about a Behringer BCF2000 control surface unit that I'm going to return to American Musical Supply - it's junk).

 

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November 14th, 2009 06:00

I really appreciate you taking the time to answer. I just registered late last night so I'm a newby in the community.

I will follow your suggestions and let you know the outcome. I am definitely crossing my fingers!!!

Thanks again!

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November 15th, 2009 03:00

Do you happen to have Windows 7?   I saw a FAQ on the Focusrite web site that the TI Firewire must use the "legacy" driver rather than the default Windows 7 driver for some of their equipment to work properly.  If you have Windows 7 it may be the same way.

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November 17th, 2009 20:00

I'm still on Vista Home Premium 64 sp2. I think I may upgrade to 7 x64. Hopefully the one issue with Vista won't turn into various with 7. How has 7 been working for you? I'm using my laptop with FL Studio 9, Ableton Live 8, Reason 4, Audition 3. Also have a few Adobe programs for video and graphics. Everything is working well except for the firewire of course.

Thanks again!

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November 18th, 2009 03:00

I would try to get the Firewire port problem resolved before upgrading as you may still have the problem after upgrading.   Check the BIOS in case there is something in there that enables or disables the firewire port.  If it's disabled in the BIOS you will get the Code 10.  Reinstalling the chipset drivers, which define what devices are on the motherboard is another potential item.

I have upgrded my Desktop to Windows 7 64 bit Professional.  Actually, it was a new install on a separate hard drive since I went from Vista 64 bit Home Premium to the Windows 7 64 bit Professional (can't "upgrade" the exisiting OS because of the different versions). 

So far, all of my recording software and hardware are working OK.  I have Sonar 8.5 Producer version and that was advertised as "Windows 7 64 bit compatible".  I had the Firewire issue I noted with my Focusrite Saffire Pro 40 recording interface, that was resolved.  I have a Frontier "Tranzport" wireless DAW controller and Frontier has Windows 7 64 bit drivers so that was not a problem either.  The Guitar Rig 4 and other add-ons that came with Sonar 8.5 Producer all work, as far as I can tell.  I have a recording session scheduled this morning so that will be the "acid test" to see if everything is going to work OK.  Fortunately, I still have Vista 64 bit and Sonar 8  (installed on a separate hard drive) that I can fall back to if I run into problems on the recording session.  But, the recording session is relatively simple as it's a singer that will be using backup tracks so I can import the Karaoke backup tracks to Sonar and then all I really need to worry about is the voice track.

I have an Acer laptop that I upgraded to Windows 7 32 bit Home Premium  that I'm going to configure for a "portable" recording system.  It has a firewire port on it, but I haven't tried it out yet.  I have an Alesis io26 firewire recording interface that I'm going to try and set up with the laptop.  I used the Alesis with my desktop for a recording interface when I had Vista 32 bit, but it wasn't 64 bit compatible (until recently) and il I replaced it with the Saffire Pro40 which is 64 bit compatible (and much better and eaiser to operate than the Alesis).  The Saffire Pro 40 is a rack mount unit and I was able to install it in my recording rack with other gear including a 6 channel Rolls headphone amp.

 

5 Posts

December 9th, 2009 19:00

Hey Fireberd,

   I hope you are well. I finally connected a different firewire device to my laptop and plug and play detected it immediately. Any other suggestions would greatly be appreciated!

Aura Sonora

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