Please click here: http://dell.to/1u0NJHN ;and follow the steps mentioned to perform factor reset. You can also try loading BIOS defaults and then reinstall the operating system. Please press F2 on the dell log loading screen and press F10 to load bios defaults. Let us know if this helped.
Thanks for the reply. I don't have the option for dell backup and recovery in the boot menu, so those steps wont work for me. I'm wondering if this is something I can fix with cmd in advanced options. The 6 partitions are still intact. Any tips?
System 500mb
Unknown 40mb
Reserved 128mb
Recovery 500mb
Primary 450gb
Recovery 13gb.
I tried the bios reset and no luck. I have also tried to just install from a win 8 ISO to the primary drive but windows won't let me select it. I'd like to reset this properly to factory settings anyways before I just wipe the drive and attempt a clean windows install.
metrothegnome
3 Posts
0
June 22nd, 2015 14:00
I also tried repair option from advanced settings and I get a message that the drive is locked.
Dell-Raghav GH
120 Posts
0
June 22nd, 2015 14:00
Hi,
Please click here: http://dell.to/1u0NJHN ;and follow the steps mentioned to perform factor reset.
You can also try loading BIOS defaults and then reinstall the operating system. Please press F2 on the dell log loading screen and press F10 to load bios defaults.
Let us know if this helped.
metrothegnome
3 Posts
0
June 22nd, 2015 15:00
Thanks for the reply. I don't have the option for dell backup and recovery in the boot menu, so those steps wont work for me. I'm wondering if this is something I can fix with cmd in advanced options. The 6 partitions are still intact. Any tips?
System 500mb
Unknown 40mb
Reserved 128mb
Recovery 500mb
Primary 450gb
Recovery 13gb.
I tried the bios reset and no luck. I have also tried to just install from a win 8 ISO to the primary drive but windows won't let me select it. I'd like to reset this properly to factory settings anyways before I just wipe the drive and attempt a clean windows install.
-K
Dell-Raghav GH
120 Posts
0
June 29th, 2015 13:00
Please click here: dellwindowsreinstallationguide.com/.../a-clean-install-of-windows-8-1 and follow the instructions to perform clean installation.
Let us know if this helped.