XPS 2710 (mid 2012) and Windows 10

How come other PC manufacturers have done the right thing and users can upgrade to Windows10? What is the holdup please? How can a modern PC not be upgradeable for weeks or months?

I have merged together the three separate threads on the XPS 2710 and Windows 10. As demonstrated by tjgarland  the system is Windows 10 compatible.

My upgrade on the XPS 2710 worked without issue. It's ok to upgrade.

I did a detailed write up and posted it to this site, but the approver is not allowing it to go through because dell does not want people upgrading their 2710. Otherwise you will end up keeping your existing system.

I conducted a detailed analysis, and wrote it here. But this forum is not letting you pass through with it.

Wonder if it will allow this post?

Please send your review on how to update a 2710 to <ADMIN NOTE: Email id removed per privacy policy>

From what I can tell, when people upgrade their 2710, the new win10 drivers for hardware within the 2710 are supplied by ms via the manufacturer of the sub assembly (e.g. video camera, graphics card, etc.)  So, if MS has all of the needed win 10 drivers for the hardware within a computer there should not be a problem.  Meaning you don't have to have the latest win 10 drivers as MS will install them.  In fact, many of the drivers for graphic boards that work with win 10 won't work in previous versions of windows.

I know of some vendors are updating their win 19 drivers which ms send out as updates.

Bp

Can you please >system>device manager and list each of the drivers with driver dates and post here.  This might be helpful if someone had a problem updating.  They will know what drivers they should have been installed by the update process. 

If you or someone else had a similar list before the update that was successful that would help.  I have gone through all of the drivers on my 8.1 2710 and tried to update them, but the message back from ms that I was using the current driver.  This might be a good step for everyone to do before updating.

I have a XPS 2710 (mid 2012) running Windows 10 Pro since 08/18/15.  I upgraded from Windows 8.1 Pro 64-bit and have not experienced any issues so far.  BP00 suggested a listing of driver versions and dates on a 2710 running Windows 10 would be good information for others.  I do not have driver information prior to update (still looking through files).  You should be able to pick out the driver version and date from the information below.  Maybe this will help someone....

ps - I am not a computer expert and this information is what it is - just information....

Windows 10 Pro  64-bit

System Name: XPS-2710 (mid 2012)
[Components]

[Audio Codecs]
CODEC Manufacturer Version Creation Date
c:\windows\system32\l3codeca.acm Fraunhofer Institut IIS 1.9.0.401 7/10/2015 6:59
c:\windows\system32\msgsm32.acm Microsoft Corporation 10.0.10240.16384 7/10/2015 7:00
c:\windows\system32\imaadp32.acm Microsoft Corporation 10.0.10240.16384 7/10/2015 7:00
c:\windows\system32\msadp32.acm Microsoft Corporation 10.0.10240.16384 7/10/2015 7:00
c:\windows\system32\msg711.acm Microsoft Corporation 10.0.10240.16384 7/10/2015 7:00

[Video Codecs]
CODEC Manufacturer Version Creation Date
c:\windows\system32\iyuv_32.dll Microsoft Corporation 10.0.10240.16384 7/10/2015 7:00
c:\windows\system32\msvidc32.dll Microsoft Corporation 10.0.10240.16384 7/10/2015 7:00
c:\windows\system32\msrle32.dll Microsoft Corporation 10.0.10240.16384 7/10/2015 7:00
c:\windows\system32\msyuv.dll Microsoft Corporation 10.0.10240.16384 7/10/2015 7:00
c:\windows\system32\tsbyuv.dll Microsoft Corporation 10.0.10240.16384 7/10/2015 7:00

[CD-ROM]
Description CD-ROM Drive
Media Type DVD Writer
Name HL-DT-ST DVDRWBD CA40N
Manufacturer (Standard CD-ROM drives)
Driver c:\windows\system32\drivers\cdrom.sys (10.0.10240.16384, 170.00 KB (174,080 bytes), 7/10/2015 6:59 AM)

[Sound Device]
Name Realtek High Definition Audio
Manufacturer Realtek
Driver c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.7535, 4.30 MB (4,504,320 bytes), 6/24/2015 10:57 PM)

Name Intel(R) Display Audio
Manufacturer Intel(R) Corporation
Driver c:\windows\system32\drivers\intcdaud.sys (6.16.0.3154, 443.77 KB (454,416 bytes), 7/22/2015 6:41 PM)

Name NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Manufacturer NVIDIA
Driver c:\windows\system32\drivers\nvvad64v.sys (1.2.30.0, 46.85 KB (47,976 bytes), 8/14/2015 3:55 PM)

[Display]
Name Intel(R) HD Graphics 4000
Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics 4000
Adapter RAM (2,080,374,784) bytes
Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver Version 10.18.10.4252
Driver c:\windows\system32\drivers\igdkmd64.sys (10.18.10.4252, 3.62 MB (3,797,960 bytes), 7/30/2015 10:45 PM)

Name NVIDIA GeForce GT 640M
Adapter Type GeForce GT 640M, NVIDIA compatible
Adapter Description NVIDIA GeForce GT 640M
Adapter RAM (2,147,483,648) bytes
Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
Driver Version 10.18.13.5362
Driver c:\windows\system32\drivers\nvlddmkm.sys (10.18.13.5362, 10.63 MB (11,142,984 bytes), 7/23/2015 4:02 AM)

[Keyboard]
Description USB Input Device
Name Enhanced (101- or 102-key)
Driver c:\windows\system32\drivers\hidusb.sys (10.0.10240.16384, 37.50 KB (38,400 bytes), 7/10/2015 6:59 AM)

Description USB Input Device
Name Enhanced (101- or 102-key)
Driver c:\windows\system32\drivers\hidusb.sys (10.0.10240.16384, 37.50 KB (38,400 bytes), 7/10/2015 6:59 AM)

Description Microsoft eHome Remote Control Keyboard keys
Name Enhanced (101- or 102-key)
Driver c:\windows\system32\drivers\kbdhid.sys (10.0.10240.16384, 36.00 KB (36,864 bytes), 7/10/2015 6:59 AM)

Description Microsoft eHome MCIR Keyboard
Name Enhanced (101- or 102-key)
Driver c:\windows\system32\drivers\kbdhid.sys (10.0.10240.16384, 36.00 KB (36,864 bytes), 7/10/2015 6:59 AM)

Description Microsoft eHome MCIR 109 Keyboard
Name Enhanced (101- or 102-key)
Driver c:\windows\system32\drivers\kbdhid.sys (10.0.10240.16384, 36.00 KB (36,864 bytes), 7/10/2015 6:59 AM)

[Pointing Device]
Hardware Type Microsoft Comfort Mouse 4500 (Mouse and Keyboard Center)
Driver c:\windows\system32\drivers\mouhid.sys (10.0.10240.16384, 31.50 KB (32,256 bytes), 7/10/2015 6:59 AM)

Hardware Type USB Input Device
Driver c:\windows\system32\drivers\hidusb.sys (10.0.10240.16384, 37.50 KB (38,400 bytes), 7/10/2015 6:59 AM)

Hardware Type HID-compliant mouse
Driver c:\windows\system32\drivers\mouhid.sys (10.0.10240.16384, 31.50 KB (32,256 bytes), 7/10/2015 6:59 AM)

Hardware Type HID-compliant mouse
Driver c:\windows\system32\drivers\mouhid.sys (10.0.10240.16384, 31.50 KB (32,256 bytes), 7/10/2015 6:59 AM)

[Network]

[Adapter]
Name [00000000] Microsoft Kernel Debug Network Adapter
Adapter Type Not Available
Product Type Microsoft Kernel Debug Network Adapter
Driver c:\windows\system32\drivers\kdnic.sys (6.1.0.0, 22.50 KB (23,040 bytes), 7/10/2015 6:59 AM)

Name [00000001] Intel(R) Centrino(R) Advanced-N 6235 Driver
Adapter Type Ethernet 802.3
Product Type Intel(R) Centrino(R) Advanced-N 6235 Driver
Driver c:\windows\system32\drivers\netwew01.sys (15.16.0.2, 3.20 MB (3,354,384 bytes), 7/10/2015 6:59 AM)

Name [00000002] Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Adapter Type Ethernet 802.3
Product Type Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Driver c:\windows\system32\drivers\l1c63x64.sys (2.1.0.16, 126.20 KB (129,224 bytes), 7/10/2015 6:59 AM)

Name [00000003] Microsoft Wi-Fi Direct Virtual Adapter
Adapter Type Ethernet 802.3
Product Type Microsoft Wi-Fi Direct Virtual Adapter
Driver c:\windows\system32\drivers\vwifimp.sys (10.0.10240.16384, 39.00 KB (39,936 bytes), 7/10/2015 6:59 AM)

Name [00000004] Bluetooth Device (RFCOMM Protocol TDI)
Adapter Type Not Available
Product Type Bluetooth Device (RFCOMM Protocol TDI)
Driver c:\windows\system32\drivers\rfcomm.sys (10.0.10240.16384, 164.00 KB (167,936 bytes), 7/10/2015 6:59 AM)

Name [00000005] Bluetooth Device (Personal Area Network)
Adapter Type Ethernet 802.3
Product Type Bluetooth Device (Personal Area Network)
Driver c:\windows\system32\drivers\bthpan.sys (10.0.10240.16384, 125.50 KB (128,512 bytes), 7/10/2015 6:59 AM)

Name [00000006] Microsoft Teredo Tunneling Adapter
Adapter Type Tunnel
Product Type Microsoft Teredo Tunneling Adapter
Driver c:\windows\system32\drivers\tunnel.sys (10.0.10240.16412, 151.50 KB (155,136 bytes), 8/17/2015 11:10 PM)

Name [00000007] Microsoft ISATAP Adapter
Adapter Type Tunnel
Product Type Microsoft ISATAP Adapter
Driver c:\windows\system32\drivers\tunnel.sys (10.0.10240.16412, 151.50 KB (155,136 bytes), 8/17/2015 11:10 PM)

Name [00000008] Microsoft ISATAP Adapter
Adapter Type Not Available
Product Type Microsoft ISATAP Adapter

[WinSock]
File c:\windows\syswow64\wsock32.dll
Version 10.0.10240.16384

File c:\windows\system32\wsock32.dll
Version 10.0.10240.16384

[Serial]
Name Communications Port (COM1)
Driver c:\windows\system32\drivers\serial.sys (10.0.10240.16384, 82.00 KB (83,968 bytes), 7/10/2015 6:59 AM)

[SCSI]
Name Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
Manufacturer Intel Corporation
Driver c:\windows\system32\drivers\iastora.sys (12.8.0.1016, 629.85 KB (644,968 bytes), 8/7/2013 3:23 PM)

Name Microsoft Storage Spaces Controller
Manufacturer Microsoft
Driver c:\windows\system32\drivers\spaceport.sys (10.0.10240.16384, 463.34 KB (474,464 bytes), 7/10/2015 6:59 AM)

If I am reading this correctly, all of the drivers have been replaced when you upgraded except one.  The one that didn't was the intel raid controller whose date is 8/7/2013 12.8.0.1016.  So, unless someone can think of anything else, drivers should not be a problem for upgrading if one has already updated the raid controller.

Am I mistaken?

I just checked a laptop I converted to win10.  It appears that the conversion process updates any drivers for internal devices that are required, but does not necessarily update external devices such as a fax or printer.

I don't know why Dell has not tested the 2710 for win 10 other than it is a low priority for them at this time..  Dell has a number of new systems for sale that they have not added win10 as an option.  I suspect their first priority is having the ability to install win 10 on their computers for sale and then supporting existing customers.

It appears quite a few people have upgraded, most with little problems.  I have noticed on my computers that have been updated that ms has updated drivers through their cumulative update process.  To me this means that not all drivers they load at the original update time are error free.

It also seems to me that we are doing some work for Dell by upgrading 2710 systems and since most upgrades now happen error free they should use this information.  Also, why the editor of these messages have not let some messages get posted that deal with the update process especially successful updates is beyond me.  I would think customer positive feed back is critical to their success and to suppress this can't be in Dell's best interest.

Bp

BP

Please try sending your notes through again.  They might be helpful for others to have a positive Dell upgrade experience to windows 10.  If you can send your note to me at <ADMIN NOTE: Email id removed per privacy policy> I would appreciate it.

Dell typically does not block posts on these forums, aside from those which violate the forum's Terms of Service (TOS).

It's possible, your post was too long, it contained links to sites considered to be suspicious and/or contain malware, was assigned to be reviewed (moderated) by an actual human before posting, or there was a hiccup and the site simply lost your post (yes, that can happen).

So review what you had to say and make sure there are no violations of the TOS  and post it again. If it doesn't appear, click my user name and send me a PM including the exact content of your post. I'll ask a moderator (Dell employee) to investigate why it didn't post.

Dell-Prajwal:

Do you know when or if it will be tested?  At a minimum, it would be helpful to know Dell tested it for Windows 10 and it failed for certain reasons.  There are many owners of the 2710 who are apparently trying to upgrade on their own, which is obviously less than ideal and carries unnecessary risk for a product that is only 2 years old and typically cost in excess of $2,000. 

Here is Dell's I love you message about the 2710, "If your computer model is not listed, Dell does not intend to test the system, drivers have not been updated for that model, and Dell does not recommended an upgrade to Windows 10."

Draw your own conclusions about how Dell feels about its 2710 customers.

Bp

Hi I successfully upgraded to Windows 10 after alot of problems previously mentioned on this post. It had been running well until tonight when after 2 weeks it froze completely after waiting for 30 mind I tried to reboot And now all it will do is tell me I have am unbootable drive and raid is disabled or something along those lines.  It's broke and I give up!!

Hope you been backing up drive cars an image file using some software acronis...let us know what you find out.  Personally, I hope it is a hardware failure...bp