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October 28th, 2009 03:00
XPS 430 Error
I only got this computer in May and from that day it is repeatedly beeping at me. First there was two high pitched beeps and two low pitched beeps. A Dell engineer was out to the house twice. The first error message I got in diagnostics pointed to the Optical Drive, so the CD Rom was replaced. The second time the engineer came out, he replaced the ram and the low beeping ended.
I am still however getting the two high pitched beeps. I will point out that this beeping is intermittant. It doesn't happen every time I turn on the PC and I've never received a BSOD from the PC. I have been told though that this is likely also memory. I ran a full diagnostic in bios and the windows diagnostic and none of the memory gave me a fault (not even the one in the video card). The one fault that I did get though was "DVDRW_1 - IRQ Not Sent In Time". At least 2 blocks failed. Block 248 and Block 249. Admittedly because I'd been running diagnostics for several hours, I stopped testing that point after two failures.
Can anyone let me know if this is still a memory issue? I'm at my wits end with this PC as it's only 5 months old and has had problems since the day it was delivered to me. Despite a technician having been out to the house twice whatever is causing the high pitched beep was not located.
fireberd
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October 28th, 2009 04:00
When do you get these "high pitched" beeps? When you first power it on? or after Windows has loaded? Do you get these beeps with the PC"s speakers powered off?
MiyuEmi
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October 28th, 2009 05:00
When I first power it on. The beeps come from the PC and not the speakers and they occur with or without the speakers on. When I do get the beeps, I get no picture on the monitor. I turn it off, turn it back on and it turns itself off. Eventually I can get it booted up though. As I said in my post, it's intermittent and doesn't happen every time I turn on the PC, only occassionally. I have gone for stretches of more than a week without hearing the beeps. Also, once it is loaded I have no performance issues and it never turns itself off once the PC has loaded. Thanks for any help you can offer.
fireberd
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October 28th, 2009 07:00
The two beeps, according to the Dell manual is potentially a memory problem. You should have four memory slots on the motherboard. If you only have two memory modules installed (with the PC powered off) move the memory to the two unused slots and see if that changes anything. Since it's intermittent it may take a while to find out if it did change or even fix the problem. If it fixes the problem, I would suspect a bad memory connector on the motherboard and in that case the only fix is for Dell to replace the motherboard.
MiyuEmi
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October 28th, 2009 08:00
I actually have 4 sticks of RAM in all 4 slots. I haven't added any myself, this was all added during production as I have 6GB of RAM on a 64 Bit OS. Thanks for the help.
fireberd
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October 28th, 2009 09:00
Apparently, with 6GB, you have two 2GB memory modules and two 1GB memory modules. Remove the two 1GB modules and see if that makes any difference. If not reinstall those in the slots they were in and remove the two 2GB modules and see if there is any difference.
With the two different size memory modules, check the physical placement of the modules. The two 2GB should NOT be directly beside each other. Same way with the 1GB modules. See THIS from the Dell manual on the actual placement of "pairs" of memory.