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September 1st, 2007 11:00
XPS 700 Freezes After Windows Update
Since the old XPS board is now locked, I am posting this reply to Arlmed's thread as a new topic in the general hardware forum. I too have an XPS 700 that completely froze after booting up, with ctrl+alt+del not working or anything else, for that matter.
When I uninstalled the latest batch of Windows updates (including Office 2007 updates), everything returned to normal. I tried installing the updates several times and they are clearly to blame. EDIT: I am on Win Vista.
Does anyone have a solution to this as obviously it would be best to get those updates installed?
Thanks!
Benjamin
ORIGINAL MESSAGE, FROM OLD XPS BOARD, posted by Arlmed:
My XPS 700, E6600, dual video cards, 2GB mem 667, Win XP Pro SP2, has been working off and on for about 5 days now. It would run fine for about 20min. then freezes up. I had to physically hold down the power button to restart it. Finally today it could get to the desktop screen and that's pretty much it nothing else could be done. CTRL-ALT-DEL does nothing to it; the hour glass runs on and on. I have done the following: 1)System restore: to various dates from a week to a week and 1/2 ago with no success; 2)Ran diagnostics using the XPS Resource CD: hardware test: custom test: processor: when it gets to L1 Cache(Multiprocessor), it would automatically restart without fail over and over again ; 3)If I skipped the L1 Cache(Multiprocessor) and go to L2 Cache(Multiprocessor) exact same thing would happen i.e. the computer restart itself. What does this means? Is the processor going bad on me? Please help. -- by arlmed on 08-22-2007 09:54 PM
Message Edited by benjamin on 09-01-2007 08:30 AM
When I uninstalled the latest batch of Windows updates (including Office 2007 updates), everything returned to normal. I tried installing the updates several times and they are clearly to blame. EDIT: I am on Win Vista.
Does anyone have a solution to this as obviously it would be best to get those updates installed?
Thanks!
Benjamin
ORIGINAL MESSAGE, FROM OLD XPS BOARD, posted by Arlmed:
My XPS 700, E6600, dual video cards, 2GB mem 667, Win XP Pro SP2, has been working off and on for about 5 days now. It would run fine for about 20min. then freezes up. I had to physically hold down the power button to restart it. Finally today it could get to the desktop screen and that's pretty much it nothing else could be done. CTRL-ALT-DEL does nothing to it; the hour glass runs on and on. I have done the following: 1)System restore: to various dates from a week to a week and 1/2 ago with no success; 2)Ran diagnostics using the XPS Resource CD: hardware test: custom test: processor: when it gets to L1 Cache(Multiprocessor), it would automatically restart without fail over and over again ; 3)If I skipped the L1 Cache(Multiprocessor) and go to L2 Cache(Multiprocessor) exact same thing would happen i.e. the computer restart itself. What does this means? Is the processor going bad on me? Please help. -- by arlmed on 08-22-2007 09:54 PM
Message Edited by benjamin on 09-01-2007 08:30 AM
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ManyDimensions
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September 1st, 2007 13:00
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September 1st, 2007 16:00