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October 17th, 2015 11:00
XPS 8500 Virtualization
I am trying to determine what I have to do to get virtualization working on my XPS 8500. According to Intel the I7-3770 supports Virtualization Technology. Intel Processor Identification Utility shows that Virtualization is not supported on my i7-3770 @ 3.40GHz.. Intel community forums indicate that chipset or motherboard incompatibility. My motherboard is a Dell 0NW73C (CPU 1). The chipset is an Intel Ivy Bridge, Revision 09. Southbridge vendor: Intel, Model h77, revision 04. I don't know what to beieve. Can anyone tell why virtualization will not work and what I need to change to get virtualization working on the computer.
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Dan-H
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October 17th, 2015 11:00
You may need to enable the virtualization support in bios, and it may not be obvious where this is needed. I don't have an 8500 close at hand to look at.
Here is a post with the steps to check/change.
http://en.community.dell.com/support-forums/desktop/f/3514/t/19468989
What software are you trying to run?
pjharren1
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October 17th, 2015 12:00
Thanks for the prompt reply. Virtualization is enabled in BIOS. I have tried using HAXM for Android and Genymotion for Android with Oracle Virtual Box. All fail with the reason that VT is not available.
Dan-H
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October 17th, 2015 13:00
Win7 or Win 8.1?
if Win 81, perhaps this will help.
http://windows.microsoft.com/en-us/windows-8/hyper-v-run-virtual-machines
For win7, I have an HP workstation with the same processor that the xps 8500 has ( i7 3770) running Win7-64 enterprise and I recall I had to change several things to get VMs to work. Sorry but I don't remember the details as this was a couple of years ago. I use oracle's virtual box without any issues.
Good luck...
pjharren1
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October 17th, 2015 15:00
Thanks! I am running Windows 10. I suspect that the motherboard does support virtualization because the option is in the BIOS. According to Intel, the H77 chipset also supports virtualization. My computer is out of warranty so I may have to pay dell to fins out if the motherboard supports virtualization. I also posted this issue on the Intel community forum. Perhaps someone there can shed some light.
Dan-H
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October 17th, 2015 16:00
I'm 99% sure 8500s with the i7 3770 support virtualization.
Dan-H
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October 17th, 2015 16:00
I haven't had success upgrading to Win10 on anything I care about so my win10 installs are limited to a 4 y/o core i5 laptop and a bunch of virtual machines running Win10 as guests of Win7 or OSX.
open powershell as an admin and type this command.
systeminfo.exe
At the botton, my win81 system reports this:
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes
pjharren1
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October 17th, 2015 18:00
When I first attempted to activate virtualization, I followed the documented procedure and enabled the HyperV function of Windows 10. systeminfo reports "A hypervisor has been detected. Features required for Hyper-V will not be displayed. I tried disabling HyperV. This pretty much hosed my system. I did a system restore and my computer is working again with HyperV enabled.
pjharren1
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October 17th, 2015 18:00
My best guess is that you are correct, It appears that I am stuck with an out-of-warranty computer with a defective CPU. I had not attempted to run virtualization until now.
Dan-H
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October 17th, 2015 20:00
Which version of Win10 are you running? If Home, it will not run Hyper-V
www.microsoft.com/.../Compare
Hyper-V needs Pro, Enterprise or Education. I'm not sure if MSoft locks down some portion of the OS to prevent VMs from running but if so, it might also harm VirtualBox and other VM systems.
If it were my system, I would reinstall the OS that came with the system, and install Oracle VirtualBox and see if it worked before I blamed the MoBo or CPU. This feels like a software issue not a hardware one. I could be wrong but its cheap and easy to try by reinstalling Win7 or 81.
pjharren1
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October 17th, 2015 22:00
Thanks for your help!
I am running Windows 10 Pro.
Would a software error cause the Intel Processor Identification Utility to report No Virtualization Technology?
Dan-H
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October 17th, 2015 23:00
This is from my Win7-64 enterprise workstation.
It is Q77 chipset motherboard (an HP workstation) but best I can tell the chipset doesn't control the virtualization capability.
I would look at a registry setting, a BIOS setting.
If you have a spare HDD, put an older version of Windoze on and determine if it is or is not a hardware issue.
pjharren1
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October 19th, 2015 09:00
Thanks Dan!
Your processor info looks like mine except for the VT items. Virtualization is enabled in my BIOS and the registry entry looks good. I mentioned the chipset because Intel's documentation lists motherboard chipset combinations. I also posted this on Intel's community forum but have not yet received a reply.
I don't have an available easy way to boot an old OS. I will probably have to set one up.
pjharren1
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October 19th, 2015 18:00
I got the answer from Intel. Hyper-V is installed on my computer so any utility looking for the feature will not find it because the utility is looking at a virtual machine, not the real machine. Makes sense. Thanks for all of your suggestions. I have learned a lot.