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January 22nd, 2016 06:00

XPS 8900 will not boot

My brand new out-of-the-box high-end XPS 8900 will not boot.   I spent hours (4+) with three different Dell Customer Service representatives but still not resolved.  Tried re-installing all operating software from the HD per the last representative but still not resolved.  I can force it to boot up using F12 key and using utilities but I should not have to do this with this high end device.  Please help.  

19 Posts

January 24th, 2016 20:00

Where does it stop? Like can you post or is it Harddrive? Does it have a RAID in it?

Have you gone into the Bios and disabled all the boot devices except the Harddrive and made sure that it is set to RAID if it is a RAID or set to one drive if not.

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