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2 Bronze

XPS 9000 Graphics Card Driver Question

My Service Tag says that for my PC's Video Card, which is from the ATI Radeon 5800 series, that this driver is the one to install to update the video card:

AMD Radeon HD 5870, v.8.66, A02 View details
File Name: R242631.exe
Description: Hard-Drive (121.38 MB)
Version: 8.66 ,A02

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5 Replies
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8 Krypton

RE: XPS 9000 Graphics Card Driver Question

So where did you get 8.850.0.0?  

Sometimes those dates get changed because Dell may have updated the installer without changing the driver itself, or they may have reloaded the old file on the server.

Go by the version number and if you have 8.850, you probably don't want to go back to 8.66, though both version numbers seem a bit odd -to me...

If you want to see if there's anything newer than 8.850, go directly to AMD's site and use their wizard to scan your hardware and offer a newer driver, if any, for your version of Windows.

Ron

   Forum Member since 2004
   I'm not a Dell employee

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2 Bronze

RE: XPS 9000 Graphics Card Driver Question

I got that 8.850.0.0 driver via Windows Update.

Also, if I use AMD's tool to potentially get new drivers, I would need to uninstall Catalyst Control Center first, right (since I am not switching video/graphics cards)?

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8 Krypton

RE: XPS 9000 Graphics Card Driver Question

No, you shouldn't need to uninstall first. Their driver package installer should be smart enough to see what's installed now and update accordingly, unless -of course- it tells you to uninstall first...

If you got 8.850 via Windows Update, it's probably already the latest one available. But I hate when Windows Update updates drivers like that because you don't have much control over things.

Ron

   Forum Member since 2004
   I'm not a Dell employee

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Community Manager
Community Manager

RE: XPS 9000 Graphics Card Driver Question

I never trust Windows Updates. I have them turned off on all of my systems. I check them manually.  I would go straight to AMD if I wanted to update the driver. The last official AMD release for this legacy video card was dated 3/1/16. But if you are not gaming on this system, not necessary. If you are into gaming, time to upgrade the video card.

 



 

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8 Xenon

RE: XPS 9000 Graphics Card Driver Question

ALL radeon hd 2000, 3000, 4000,5000, 6000, 7000, 8000 SERIES ARE LEGACY NOW.

ANY UPDATES TO NEWER DRIVERS WILL NOT EVER WORK.

WHQL certified driver, the AMD Catalyst™ 15.7.1 driver will continue to be available for users running Windows® 10, Windows® 8.1, and Windows® 7.

This also means the detect tool wont work with these cards anymore.

You have to manually select driver for your version of windows.

 

AMD Display Driver

AMD Radeon™ Software Support for Legacy Graphics Products

AMD Radeon™ R5 235X, Radeon™ R5 235, Radeon™ R5 230, Radeon™ R5 220, Radeon™​ HD 8470, Radeon™ HD 8350, Radeon™ HD 8000 (​D/G variants), Radeon™ HD 7000 Series (HD 7600 and below), Radeon™ HD 6000 Series, and Radeon™ HD 5000 Series Graphics products have been moved to a legacy support model and no additional driver releases are planned. This change enables us to dedicate valuable engineering resources to developing new features and enhancements for graphics products based on the​ GCN Architect​ure.

As a courtesy to our valued supporters we are providing a final Beta driver together with the release of the AMD Radeon Software Crimson Edition. The AMD Radeon Software Crimson Edition Beta driver includes the redesigned user interface as well as some enhanced features. More information can be found in the AMD Radeon Software Crimson Edition 16.2.​1 for Non GCN Products Release Notes. This driver is provided "as is"​ and will not be supported with further updates, upgrades or bug fixes.

For users looking for a WHQL certified driver, the AMD Catalyst™ 15.7.1 driver will continue to be available for users running Windows® 10, Windows® 8.1, and Windows® 7.

Users running Windows® Vista and older Microsoft® operating systems can use the AMD Catalyst™ 13.12 driver.

​ For users passionate about gaming, you may wish to consider upgrading to a modern GPU and benefit from exciting new features, improved performance, lower power consumption and broader compatibility with the latest PC games. For information about resellers and product availability, visit: http://shop.amd.com

NOTE: Before upgrading ensure that your system meets the requirements of the graphics adapter, such as:

  • Motherboard with compatible graphics card slot
  • Adequate power supply unit to handle the complete system power requirements
  • Display with compatible connections

AMD Radeon Software Crimson Edition

Applicable Products:

  • ​AMD Radeon™ R5 235X, Radeon™ R5 235, Radeon R5™ 230, Radeon™​ R5 220 Series Graphics
  • AMD Radeon™ HD 8470, Radeon™ HD 8350, Radeon™​ HD 8000 (D/G variants) Series Graphics​
  • AMD Radeon™ HD 7000 – HD 7600 (including A/D/G/M variants) Series Graphics
  • AMD Radeon™ HD 6000 (including A/D/G/M variants) Series Graphics
  • AMD Radeon™ HD 5000 (including M variant) Series Graphics

Applicable Operating Systems:

  • Windows® 10 (32 & 64-bit versions)
  • Windows® 8.1 (32 & 64-bit versions)
  • Windows® 7 (32 & 64-bit versions)

 

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064

 


http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2032

 

 

 Users with AMD Radeon HD 4000 Series and older products looking for driver support, please refer to KB article: Driver Support for AMD Radeon™ HD 4000, HD 3000, HD 2000 and Older Series


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