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July 17th, 2008 12:00

XPS multimedia controller driver

Hello, I re-formatted my XPS desktop, after I install anything from the cds come with the pc when I bought it, but when I go to the device manager, there is a yellow question mark on the multimedia controller, I have been looking on the Dell website driver download, I installed all the drivers on there, but the yellow question mark still there. Who could pls tell me where and what driver I need to get to be able to make the yellow question mark go away. Thanks!

552 Posts

July 17th, 2008 17:00

Hello Candyx, It would be helpful to know which XPS model you have since different models may require different drivers.

 

The multimedia controller may be referring to the audio drivers or the 19 in One Flash disk device.

 

You could try downloading these for your system model and see if that resolves the issue.

 

Hope this helps.

552 Posts

July 17th, 2008 19:00


@Candyx wrote:
Thanks for the replay, Boyd.. this is the model: XPS/Dimension XPS with window xp. I havedownload the audio and installed it, but the yellow question mark still on it. So I don't know what else I have to try.

The computer has a model number such as XPS420, XPS630, XPS720 or it may be an older version of the XPS Dimension series.

 

If it is the older version it will have another number on the front of the case. You might verify the model number or find the service tag number and search for the drivers using that method.

 

Hope this helps.

552 Posts

July 17th, 2008 19:00

Thanks Davet50, for this information about the service tag,

and also the link to the drivers she seems to need.

4 Posts

July 17th, 2008 19:00

yes, .and it just called XPS, not other name for it..
Message Edited by Candyx on 07-17-2008 03:54 PM

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14.4K Posts

July 17th, 2008 19:00

Please remove your service tag number as it is a violation to post that and this thread can get deleted.

 

Drivers for you model would be here. I belive that multimedia is the sound card 

4 Posts

July 17th, 2008 19:00

Thanks for the replay, Boyd.. this is the model: XPS/Dimension XPS with window xp. I havedownload the audio and installed it, but the yellow question mark still on it. So I don't know what else I have to try.

4 Posts

July 17th, 2008 19:00

Thanks..sorry, I didn't know that I shouldn't post my service tag..I will try the audio driver and see if it fixed the problem.

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