XPS400 unknown device under system devices

Question

I just formatted and reinstalled XP. Also ran through everything on my resources CD.

There is one unknown device trying to install everytime I boot, but I don't know what it is.

I have manually tried to install it from every driver (not including ones for hardware I know)

on the CD. Is there any way to find out what this device is so I can get it installed?

PETER345 · Answer

This might not be it, but on my 9200 I got an extra device that turned out to be related to a quick start feature I turned on in the BIOS but was not supported. I kept getting the same broken device in the device manager until I disabled the feature in the BIOS. It was irritating having a broken device even though everything seemed to work.

Peter

Pawk · Answer

It's Viiv or I will eat my hat! Get it here

Pawk · Answer

@PETER345 wrote: Yes, I believe it was that in my case.  It was not supported for my machine for some reason. Peter Did you also try the official Viiv download from Intel? Had to do that once.

PETER345 · Answer

Yes, I believe it was that in my case.  It was not supported for my machine for some reason. Peter

PETER345 · Answer

I have XP home.  I think that is the problem.  Thanks for the suggestion though. Peter

WonkyMcSwifty · Answer

I installed the viiv from the cd. maybe I will try to uninstall and reinstall it to see if that does it. Thinks for the answers so far. Hopefully more will come.

ronss · Answer

go into the device manager, right click on the device, click on properties... disable it ...see if that makes the message dissappear when you boot up your computer.

WonkyMcSwifty · Answer

Of course it does not try to install drivers if I disable it.

It was not the VIIV either.

Is there someone who maybe has a XPS400 who I can compare

my device list to? Maybe we can guess at a couple things

to figure out what it is. I really don't want to call Dell if

I can avoid it.

ronss · Answer

if you disable it,,,you still get the unknown device message???

if you don,t, need this device, don,t worry about it.....its apparently something that you don,t need. ,, or is there something on your xps 420 that doesn,t work.

in the device manager,,,where is this item located?? and is there a yellow question mark beside it.??

Message Edited by ronss on 02-24-2008 02:44 PM

WonkyMcSwifty · Answer

Actually I am incorrect. It still tries to install the device even though it is disabled in device manager. And yes, it has an yellow exclamation point next to it.

WonkyMcSwifty · Answer

No, if I disable it windows does not try to install it. I don't know what it is, and do not

want to have problems in the future if at some time it becomes necessary to have it.

It is listed under system devices in the device manager.

ronss · Answer

if you could post the spec sheet on your computer, its possible we can see what is causing it..since i don,t have a clue what you ordered , its hard to say what is causing it.. Message Edited by ronss on 02-25-2008 12:21 AM

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XPS400 unknown device under system devices

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