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theraincity

2 Posts

25250

November 11th, 2015 16:00

XPS420 Error Msg on boot

I have an XPS420 DESKTOP  that began showing an error message on the initial boot screen several months ago.

"system battery voltage low, press F1 to continue, F2 to enter setup"

Pressing F1 then continues boot up just fine and everything seems to run fine until the next time I reboot and I have to be there to press F1 or it won't boot.  Pressing F2 does not indicate that anything is set up as a laptop (which is what the error message sounds like) or that anything has changed or is set up incorrectly as far as I can tell.


Anyone have any ideas what is going on?

Thanks.

Raincity

speedstep

9 Legend

 • 

47K Posts

November 12th, 2015 08:00

These batteries do not last forever.  Duracell DL2032's are inexpensive and easy to replace.  DO NOT Flash the bios.


If its not broken don't fix it.


DL2032 or CR2032

Long-life Lithium Button Cell Batterieshttp://ecx.images-amazon.com/images/I/31AlERovjBL._SL500_AA300_.jpg

Replacing the Battery

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after turning on the computer, replace the battery.

CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

DELL-Hemalatha

4 Operator

 • 

2.8K Posts

November 12th, 2015 06:00

Hi, 

Looks to be a CMOS battery issue or the connector on motherboard issue. 

You can try to remove the battery , leave it out for a minute and put back and try again. 

Flash the bios to latest one and observe.

Regards

theraincity

2 Posts

November 22nd, 2015 10:00

Thanks!  That worked!  That was my first thought, but had been told by a local computer shop that the CMOS battery could NOT be the problem. that it was most likely the power supply going bad (hmmm which generates the bigger bill?).

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