cuffslover
1 Copper

error message 28 network

i keep getting this error messaage and cannot connect to internet says drivers not found for it i have tried to download new drivers will not allow me too any ideas have even uninstalled the thing and restarted even went bought new ethernet card and it wil not recognize it even

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10 Replies
cuffslover
1 Copper

Re: error message 28 network

it is a dell insperion 520

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Re: error message 28 network

Hi cuffslover,

I suggest you to check if the network cable is connected properly to the LAN port and install the latest drivers for it. You can download the latest drivers from the following link by punching in the Service Tag and by clicking on "Drivers & Downloads" tab:
http://dell.to/117d6Zu

Please let me know if you need further assistance.

Thanks and Regards,
Rajath N
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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speedstep
6 Thallium

Re: error message 28 network

"The drivers for this device are not installed. (Code 28)"

Putting in a new card is not going to help.


No such model Inspiron 520.

Select your Inspiron



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cuffslover
1 Copper

Re: error message 28 network

rjah i have done all that had to use daughters pc to downlaod them to removable device when i try to downlaiod them into mine it will not take them i have even installed a new ethernet card in tyhe slot will not even recognize it i know cables are good because i have them on my daughters pc and using it fine i cannot connect to internet for nothing so i can try and do them directly do you suppose i need to reinstall operating system never had a single issue with this machine love it just baffeled right now thought sure new ethernet card would do it but did not

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cuffslover
1 Copper

Re: error message 28 network

my bad is 570 i am sorry

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cuffslover
1 Copper

Re: error message 28 network

i cannot get any to install i have tried all i know any ideas besides throwing it out the front door

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speedstep
6 Thallium

Re: error message 28 network

If this has the original Windows 7 on it then its probably Malware and or Physical Damage done by installing another NIC.

Chipset Drivers must be installed BEFORE NIC Drivers. 32 Bit vs 64 Bit also matters.



Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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cuffslover
1 Copper

Re: error message 28 network

it does have original windows 7 think it says home premier and i assure you nooo physical damage is done installing in spare slot

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The_Namek
4 Germanium

Re: error message 28 network

cuffslover,
What is the exact description of the hardware that has this code 28 on it in Device Manager? What are the names of the driver files you downloaded and attempted to install on this Inspiron 570?

XPS One. Core2 Duo @ 2.2GHz. 2 GB DDR2-667. WD2500AAJS 250GB SATA. Intel GMA 3100 video. 20" WSXGA HD LCD. 2 Megapixel Webcam. 8X DVD±RW. 8-in-1 Media Reader. 802.11 a/b/g/n wireless. Integrated High Def Audio. Internal Bluetooth 2.0. NTSC/ATSC TV Tuner. Windows 7 Professional SP1.

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