Start a Conversation

Unsolved

This post is more than 5 years old

J

735

October 17th, 2016 23:00

failed diagnostic on a xps 8910

I got the basic xps 8910 and even before booting up for the first time, I upgraded the video card to Nvidia 1060.

I have been having some fan noise issues but I don't think this is related.

Just for kicks I ran the 40-min diagnostic test, and I got everything ok except,

"NVIDIA GeForce GTX 1060 3GB Transformation and Lighting Stress Test  Cannot Run"

any idea why this could be happening? or how to obtain more detailed information?

5 Practitioner

 • 

274.2K Posts

October 18th, 2016 06:00

Hi,

Thank you for writing to us!

The Video card upgrade was it through Dell or a local technician. Kindly private message the service tag and email address.

In the meanwhile you can also update the BIOS on the system to check if that helps.

Thanks

Robin

5 Practitioner

 • 

274.2K Posts

October 20th, 2016 08:00

Hi,

We are waiting to hear from you.Kindly do let us know if the issues has been resolved.

Thanks

Robin

No Events found!

Top