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8212

July 13th, 2013 10:00

fails to boot

My 2400 Dimension fails to boot and there is one beep. T next time I try it may boot ok.

suggestions anyone?

Thanks,

ianjay

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July 13th, 2013 11:00

What color are the 4 diagnostic LEDs on rear of tower when it fails to boot?

What color is the power button when it fails and is it steady or blinking?

Beep error codes should be in groups of three, eg 1-3-1

6 Operator

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2.6K Posts

July 14th, 2013 03:00

Hello Ianjay,

In addition to what Rohe has said, you may also run the Dell Diagnostics:

  • Shut down and restart the computer.
  • When the DELL logo appears, press immediately.
  • If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.
  • When the boot device list appears, highlight Boot to Utility Partition and press .
  • When the Dell Diagnostics Main Menu appears, select the test you want to run.

Please write back with results.

5 Posts

July 16th, 2013 12:00

Allan D,

Thanks for your suggestions. I ran dell diagnostic and all tests passed.  How ever I believe it is my main switch that is the problem.  If I give an easy push it boots OK.  We will hope for the best

5 Posts

July 16th, 2013 13:00

RoHe

I have found that the problem is the main switch.  If I give it a one light push it boots OK

Many thanks for your suggestions

ianjay

6 Operator

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2.6K Posts

July 17th, 2013 10:00

Hello Ianjay,

Just to check if the issue is resolved, I would request you to shut down the computer and check for a couple of times if the system is booting properly.

Please try the steps and write back with the results.

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