Unsolved
This post is more than 5 years old
277 Posts
0
25295
hissing sound from center speaker sb audigy2 and 7.1 creative inspire t7900 system
At first my original 5.1 sound system altec lansing ada 995 was replaced by dell because my speakers were crackling and popping like crazy. however, the new system 7.1 creative inspire t7900 was also crackling and popping so dell replaced the sound card: sb audigy2. the new card eliminated the crackling and popping but the center speaker started to hiss so yesterday dell sent me a new sound system but the horrible hissing noise hasn't stopped. Why the hiss? What can I suggest to dell? can the audigy2 card handle 7.1?
botz
Dell-Dimension 8300 Series
Date of Birth September 9, 2003
Chipset PCI Intel I875P at 533 MHz (support processor with bus system at 800 MHz)
BIOS Version: A07
Memory DDRSDRAM Dual Channel
BUS AGP 8x, 8 USB 2.0, 4 PCI
10/100 Pro Ethernet (RJ 45 only)
Intel Pentium 4 at 3.2 GHz, bus system at 800 MHz
2048 Mo DDR SDRAM (4 x 512)
Floppy Drive 3.5"/1.44 Mo
240Go Serial ATA RAID 0 Stripe (2 hard disks x 120 GB 7700rpm with DataBurstTM cache)
Dell Monitor 18" 1800FP Flat Ultrasharp (DVI)
Video Card ATI Radeon 9800 Pro 128 Mo DDR (exit TV support DVI and Dual Display)
Burner DVD + RW 4x/CDRW (12x/10x/32x) and Player DVD ROM 16x with decoder software MPEG 2 (2 players 2bays 5"1:4)
Sound Card Sound Blaster Audigny 2 (Port IEEE 1394 included)
Altec Lansing ADA995 - 5 x 20 W and base 100 W (THX)
Modem Card (DATA/FAX) 56kbps V92
Mouse Dell PS/2
fireberd
9 Legend
9 Legend
•
33.3K Posts
0
October 2nd, 2008 15:00
The Audigy 2ZS does support 7.1, at least the Retail version does, not sure about the Dell OEM Model but I suspect it does too.
Check the Control Panel/Sounds and Audio Devices and make sure the speaker option is set up for 7.1.
botzaris
277 Posts
0
October 2nd, 2008 16:00
fireberd:
the speaker option is set for 7.1. any other suggestions?
botz
fireberd
9 Legend
9 Legend
•
33.3K Posts
0
October 2nd, 2008 22:00
botzaris
277 Posts
0
October 2nd, 2008 22:00
fireberd
9 Legend
9 Legend
•
33.3K Posts
0
October 3rd, 2008 14:00
botzaris
277 Posts
0
October 3rd, 2008 16:00
fireberd
9 Legend
9 Legend
•
33.3K Posts
0
October 3rd, 2008 18:00
fireberd
9 Legend
9 Legend
•
33.3K Posts
0
October 4th, 2008 09:00
If the headphones work OK (which is 2 channel stereo) it can be either a configuration issue in the sound card, or a configuration issue with the speaker system or something internal in the speaker system.
I would think "direct" would be the proper selection since the sound card is 7.1 capable, but try the others and see what happens.
botzaris
277 Posts
0
October 4th, 2008 09:00
Volume is set to "normal" on my PC's Control Panel/Sounds and Audio Devices, and the external Volume Control Unit of my Creative Inspire T7900 7.1 sound system is also setat "normal". Is there perhaps another volume control that I missed?
I tested again the new sound card. I get perfect reception with both my normal headphones and my USB headphones. Can I conclude that the problem does not come from the sound card?
Also, in the back of the subwoofer there is a switch with 3 settings:1) 5.1 to 7.1 upmix; 2) direct; and 3) 6.1 to 7.1 upmix. Which one applies to me?
botzaris
277 Posts
0
October 4th, 2008 20:00
fireberd: Let's say I want to start with the possible configuration issue in the sound card. Where do I begin?
I also ran a Creative on-line autoupdate which identified my audio card to be SB Audigy 2, DR release 2.18.1.
In addition I went to Start/All Programs/Creative/Creative Audio Console to check out if if there is any reference to 7.1. There isn't any. Under the entry speakers the highest number is 6.1.
botz