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kkay59
2 Iron

loose power cord

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There is play in the power cord of my Inspiron 660s computer.  You have to make sure it is centered just right, because it will not power on.  The power cord should not wiggle, it should fit snugly.  Does anyone know what the cause of this is?  The computer is a year old.  I have only moved it once or twice, out from under the desk.  I put in a new HDMI cord for my monitor.  When I moved the tower back into position there was no power.  I almost didn't get it to power back up.  I thought I had it in securely, and I powered it back up.  When I did, it must not have been in there just right, even though the plug was all the way in.  The power quit, and the computer went dead.  I had to readjust the power cord again.  I turned the computer on, but it would not boot.  Luckily I got it to boot of a a Macrium Reflect rescue cd.  Now I am worried. 

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7- Thorium

RE: loose power cord

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Hi Kkay59,

No, that's not good. I assume this is a standard C13 female end that fits into the back of your desktop.

Let me make one suggestion for troubleshooting purposes. Instead of letting the computer boot to Windows, go directly into the BIOS (F2). That way if there is a loss of power, the OS and hard drive are not going to be compromised.

The problem is very likely to be either the power cord or the socket, which is part of the power supply. The cord is easy to swap for a different cord, so try that first. Don't push the desktop back into place, but turn on the PC and try wiggling the cord. Also note the socket in the power supply to see if it's moving.

8 Krypton

RE: loose power cord

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kkay59

You can use the following cord @ $4.99 Free S&H, for the Inspiron 660s power supply:

http://www.newegg.com/Product/Product.aspx?Item=N82E16812270406

Bev.

 


If my answer was helpful, please click: Kudos
Forum Member since 2001
I am not employed by Dell

16 Replies
7- Thorium

RE: loose power cord

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Hi Kkay59,

No, that's not good. I assume this is a standard C13 female end that fits into the back of your desktop.

Let me make one suggestion for troubleshooting purposes. Instead of letting the computer boot to Windows, go directly into the BIOS (F2). That way if there is a loss of power, the OS and hard drive are not going to be compromised.

The problem is very likely to be either the power cord or the socket, which is part of the power supply. The cord is easy to swap for a different cord, so try that first. Don't push the desktop back into place, but turn on the PC and try wiggling the cord. Also note the socket in the power supply to see if it's moving.

kkay59
2 Iron

RE: loose power cord

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Yes, it is a female power cord.  I do not have another just like it.  The bios boot is a good idea.  As long as I don't move the computer again, it is fine.  I hope it is not the socket.  I don't think the socket is moving, just the power cord.  I appreciate the advice. 

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7- Thorium

RE: loose power cord

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Well, the power cords are very cheap, maybe $5 on Amazon. That might be the place to start.

kkay59
2 Iron

RE: loose power cord

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Thank you.  I am going to see what I can find on that.  C13 huh?  I'm gonna look that up.

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kkay59
2 Iron

RE: loose power cord

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I wasn't sure which power cord to buy.  I called up C13, C-13, but did not see that specifically.  I contacted Dell via one of their chat support folks.  I spent 20 minutes in chat with this guy.  He said the cord was a 250v power supply cord.  It was $9.99.  I asked how much shipping was, but didn't get an answer.  I said just email it to me with the quote.  (also asked for information on the exact power supply unit I have)  I never received the quote last night, nor this morning.  It is after 1pm, still no quote.  So then I contacted sales support, still no answer.  (yet)  Can someone tell me the exact cord I'm looking for?  I saw a lot of cords, but don't want to buy the wrong one.  I also need a 6ft cord, or close to that.  Dell does not show cords in their website.  It also won't tell me if I look at my exact computer on their site either.  He said the problem was definitely my cord.  He also said this cord, would go on the 125 or 250v power supply.  In other words, it would fit either. 

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8 Krypton

RE: loose power cord

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kkay59

You can use the following cord @ $4.99 Free S&H, for the Inspiron 660s power supply:

http://www.newegg.com/Product/Product.aspx?Item=N82E16812270406

Bev.

 


If my answer was helpful, please click: Kudos
Forum Member since 2001
I am not employed by Dell

kkay59
2 Iron

RE: loose power cord

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Thank you Bev!! emoticon.BigSmile.title

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8 Krypton

RE: loose power cord

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kkay59

You are welcome.

Bev.

 


If my answer was helpful, please click: Kudos
Forum Member since 2001
I am not employed by Dell

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kkay59
2 Iron

RE: loose power cord

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The cord has officially been ordered now.  I will cross my fingers this is all I will be out money on.  Thanks for the help on this.

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