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29425
September 10th, 2014 07:00
restore system.exe- application error
hi i was trying to restore my dell inspiron laptop back to factory settings but get error message saying application was unable to start correctly (0xc000007b) press ok to close the application, i used the dell back up and recovery manager option so need some advice
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speedstep
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47K Posts
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September 10th, 2014 07:00
application was unable to start correctly (0xc000007b)
is physical corruption
Factory restore does not repair Physically damaged drives.
There are no soft fixes for hard errors.
This error is most likely a result of an executable trying to load a corrupted 64-bit (x64) DLL
edd91
54 Posts
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September 10th, 2014 08:00
hi thank you for the reply
how do i go about fixing the issue
edd91
54 Posts
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September 10th, 2014 09:00
hi
does a dell system check reveal any errors on the system
speedstep
11 Legend
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47K Posts
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September 10th, 2014 11:00
You have to replace the bad drive and reinstall from scratch.
edd91
54 Posts
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September 11th, 2014 07:00
hi thanks for the reply how do i replace the bad drive
regards
edd
speedstep
11 Legend
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47K Posts
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September 11th, 2014 12:00
There's no one size fits all way. Depends on the exact model of Dell.
edd91
54 Posts
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September 11th, 2014 12:00
hi just to let you know that i uninstalled dell backup and recovery and re installed a newer version of dell back up and restore and it works no error messages