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August 17th, 2016 06:00

upgrade windows 10 32 bit to 64 bit. when i put a gtx 960 4GB, the computer doesnt boot up

hello guys,

i have inspiron 570 with amd phenom II x4 955, 12 GB DDR3(3,4 GB useable : maybe because the computer runs on 32 bit?) , 2x 500 GB WD HDD, stock motherboard, CX 500w corsair PSU.

i'm wondering if i can upgrade the windows version to 64 bit, i tried a bunch of time and it says "we can't tell if your pc has enough space to install windows 10" 

and my computer doesnt boot up when i installed my GTX 960 4GB it just blank without showing anything on the display. but when i remove it, my computer boot up.

please help me! 

thanks.

9 Legend

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87.5K Posts

August 17th, 2016 07:00

You can't upgrade any 32-bit version of Windows to 64 bit -- it needs to be a clean install of the OS.  

Yes, the 32 bit issue is why you see only 3.4G as useable.

Are all the power taps required by the video card properly connected when you try the card?

17 Posts

August 22nd, 2016 01:00

You know, i have nearly your system. My Computer only works with that Hardware on windows 7. Windows 10 i get a bluescreen.

YOu need to upgrade to 64 bit because 32 bit is limiting to 4gb of ram.

I dont think that 12 GB ram will work because my motherbord can maximal handle 8gb, tell me if it works or not

9 Legend

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47K Posts

August 22nd, 2016 03:00

12 Gig Does not work in an inspiron 570.  There are NO 32 to 64 or 64 to 32 upgrades for ANY version of windows.  Only CLEAN INSTALL.  The word UPGRADE needs to stop being used because it does not exist.

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