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17 Posts
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2943
July 21st, 2005 22:00
win2k bluescreen "kernel exception" at boot
My question isnt necessarily hardware.. but then again it might be...
We have a dell optiplex GX150 computer that runs DHL's shipping software in our warehouse, and it started acting funny after the power went out 3 times today.
it boots, past the black and white windows 2000 screen with the progress bar, makes it to the main windows 2000 splashscreen but the progress bar only gets about 2/3 across and it bluescreens then reboots. I cant read what the bluescreen says because it goes by really fast, but something along the lines of "kernel exception" and " if this is the first time youve seen this message..." i think its just a generic bluescreen message.
Ive tried recovery console to fix the problem to no avail, it booted into safemode once, but not it will not.
booting to safemode w/ command prompt it hangs on this device driver:
multi(0)disk(0)partition(2)\WINNT\System32\DRIVERS\agp440.sys
any idea on how to resolve this problem? possible problem with the MBR? im stumped.
thanks!
-Aaron
We have a dell optiplex GX150 computer that runs DHL's shipping software in our warehouse, and it started acting funny after the power went out 3 times today.
it boots, past the black and white windows 2000 screen with the progress bar, makes it to the main windows 2000 splashscreen but the progress bar only gets about 2/3 across and it bluescreens then reboots. I cant read what the bluescreen says because it goes by really fast, but something along the lines of "kernel exception" and " if this is the first time youve seen this message..." i think its just a generic bluescreen message.
Ive tried recovery console to fix the problem to no avail, it booted into safemode once, but not it will not.
booting to safemode w/ command prompt it hangs on this device driver:
multi(0)disk(0)partition(2)\WINNT\System32\DRIVERS\agp440.sys
any idea on how to resolve this problem? possible problem with the MBR? im stumped.
thanks!
-Aaron
Message Edited by 409industries on 07-21-2005 06:38 PM
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Cosmo Mensen
11 Posts
0
August 7th, 2005 02:00
That's the Win2K graphics driver for AGP cards - I'd take a look at either your video card (if you have one) or the hard drive. It's possible that the hard drive image is a little off-kilter and hanging at that spot due to corruption or something of the like.
Good luck in your debug.
-CM
409industries
17 Posts
0
August 8th, 2005 15:00
i was trying to avoid that but oh well...