2 Intern

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2K Posts

September 14th, 2002 17:00

I don't know exactly what's wrong. Maybe someone in the forum can tell you.
My guess is they might ask you or your brother if they have homeowner's
insurance, also, there should be coverage for damage by the maker of the UPS.
Good luck!!! Also, he could try plugging in the power cord
into the wall receptacle that is known to have power going to it.If that works, your UPS has a bad receptacle.




DIM 4400
256 mb of DDRSDRAM (2 DIMM -DDR 266 @ 128mb each)
Intel ® PENTIUM® 4 CPU ,1.6 Ghz
processor speed: 1.56 Ghz
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Display Adapter:ATI Technologies® Inc. RAGE 128PRO Ultra GL AGP
Monitor: Dell® E551c
Norton Anti-Virus 2002

Windows XP®



Message Edited on 09/14/02 01:44PM by msil217

Message Edited on 09/14/02 01:45PM by msil217

12 Posts

September 14th, 2002 17:00

thanks for the reply.

yes he has insurance. but was wondering if it could be a fuse in the power supply or it's burnt out. He tried plugging it in straight to the wall for power and no dice.
everything else works except the tower.

note: the computer was turned on through a ups at the time.




System Model: Dell Dimension 8100
OS: Windows XP Pro SP1 (NTFS)
System Service Tag: 8J6HH01
Processor: 1.5 mgz P 4 (8 kb L1 cache & 256 kb L2 cache)
Bus Clock: 100 megahertz
BIOS: XP2
Memory: 1024 Mb PC800 RDRAM (4 slots of 256mb)
HardDrive1 - C: WDigital Caviar ATA/100 7200rpm (120GB) 8mb cache
HardDrive2 - G: Maxtor ATA/100 7200 rpm (40GB) 2mb cache
Zip Drive: IOMEGA ZIP 250mb (internal)
CD-ROM: 48x
CD-RW 12x/8x/32x (cd-rom)
Floppy: 3.5" Floppy drive
Network Adapter: 3Com 3C920 Integrated Fast Ethernet Controller
Graphics Card: 32MB NVIDIA GeForce2 MX 4x AGP
Modem 1: Conexant HCF V90 56K RTAD Speakerphone PCI
Modem 2: Alcatel Speed Touch Home (ADSL)
Sound Card: Turtle Beach Santa Cruz DSP
Speakers: Altec Lansing ACS-340 with Subwoofer
Monitor: 17" FD Trinitron (dell)
PCI Adapter Card: Maxtor Ultra ATA/133 (connecting 2nd HDrive)

2 Intern

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2K Posts

September 14th, 2002 18:00

I don't know if there is a fuse or not. I'm still a novice.

September 11, 2001
Don't Mess with the U.S.A!



DIM 4400
256 mb of DDRSDRAM (2 DIMM -DDR 266 @ 128mb each)
Intel ® PENTIUM® 4 CPU ,1.6 Ghz
processor speed: 1.56 Ghz
OS version 5.1.2600
18.6 Gigabytes hard disk capacity
76% free
BIOS A04
Epson® C40UX printer
Display Adapter:ATI Technologies® Inc. RAGE 128PRO Ultra GL AGP
Monitor: Dell® E551c
Norton Anti-Virus 2002

Windows XP®

4 Operator

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20.1K Posts

September 14th, 2002 18:00

No surge protector can protect you from lightning. It's very unpredictable--sometimes it fries everything and sometimes just one part. I've been hit by distant lightening and it fried the modem and part of the sound card. You should always unplug the power cord, telephone cable, cable modem from the back of the computer when a storm approaches. A direct or close hit usually destroys everything. Your insurance agent will help you and the surge protector insurance might cover your deductible. Sometimes the damage is not too apparent until something doesn't work. File a claim.

360 Posts

September 14th, 2002 18:00

SURGE PROTECTOR, SURGE PROTECTOR.....telephone line into the surge protector....

I shipped my old computer to my sister and the same thing happened. She took it to a computer shop (along with others) and had it fixed for $150.00. Try the house insurance.

Dell 4300 XP Home Edition
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512mb Crucial Ram
ATI Rage Ultra 16MB (Duh)
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Creative SB Live Sound
Altec Lansing ACS-621 w/Subwoofer
HP Deskjet 5550
HP ScanJet 3400
Ad-aware 5.83
Sygate Firewall 5.0
Norton Antivirus 2002

12 Posts

September 14th, 2002 18:00

Insurance is inevitable but he was just wondering what would be parts destroyed if anyone had experience with lightning strikes. Hard Drive, MB, Power Supply, etc.

Also he did have surge protector and UPS. not sure if his phone line was protected though.

thanks for the replies.

terrible since the 8200 is only 2 months old.


System Model: Dell Dimension 8100
OS: Windows XP Pro SP1 (NTFS)
System Service Tag: 8J6HH01
Processor: 1.5 mgz P 4 (8 kb L1 cache & 256 kb L2 cache)
Bus Clock: 100 megahertz
BIOS: XP2
Memory: 1024 Mb PC800 RDRAM (4 slots of 256mb)
HardDrive1 - C: WDigital Caviar ATA/100 7200rpm (120GB) 8mb cache
HardDrive2 - G: Maxtor ATA/100 7200 rpm (40GB) 2mb cache
Zip Drive: IOMEGA ZIP 250mb (internal)
CD-ROM: 48x
CD-RW 12x/8x/32x (cd-rom)
Floppy: 3.5" Floppy drive
Network Adapter: 3Com 3C920 Integrated Fast Ethernet Controller
Graphics Card: 32MB NVIDIA GeForce2 MX 4x AGP
Modem 1: Conexant HCF V90 56K RTAD Speakerphone PCI
Modem 2: Alcatel Speed Touch Home (ADSL)
Sound Card: Turtle Beach Santa Cruz DSP
Speakers: Altec Lansing ACS-340 with Subwoofer
Monitor: 17" FD Trinitron (dell)
PCI Adapter Card: Maxtor Ultra ATA/133 (connecting 2nd HDrive)


Message Edited on 09/14/02 03:21PM by jrh8100

109 Posts

September 14th, 2002 18:00

If the computer was on when lightning struck, most likely the computer is fried. It doesn't take much to fry a CPU. Simple static electricity can fry a computer.

As the other poster stated, it would be best to start working with your insurance company to replace the computer. Some makers of the power surge will also gaurantee replacement in these cases.

Let the lesson be learned not to leave your system on during storms. If you know a storm is coming your way, unplug everything. I know this is passe now, but you know what I mean.

Good luck.

--------------------------------------------------
William R. Blanchard

Dell Dimension XPS T450
Pentium III
Windows 98 with IE 6
576MB RAM
BIOS Version A11
Dell M780 Monitor
TBS Montego II Sound
Altec Lansing THX Certified Surround Sound
U.S. Robotics 56K Modem
Toshiba DVD ROM
Cable Modem
Agnitum Outpost Firewall (Freeware)
HP DeskJet 882C Printer

360 Posts

September 14th, 2002 19:00

The APC surge protector will not work if your home does not have a proper ground system.

That must have been some storm.. What dictates "proper ground system" in the eyes of APC?

Dell 4300 XP Home Edition
Pent 4 1.6HGz
1503 15'' Grey Flat Panel Monitor
40 GB Western Ditigal
512mb Crucial Ram
ATI Rage Ultra 16MB (Duh)
NEC NR 7800A Cd RW/Floppy
Conexant HSF V92 Modem
Creative SB Live Sound
Altec Lansing ACS-621 w/Subwoofer
HP Deskjet 5550
HP ScanJet 3400
Ad-aware 5.83
Sygate Firewall 5.0
Norton Antivirus 2002



Message Edited on 09/14/02 03:49PM by haaba01

Message Edited on 09/14/02 03:52PM by haaba01

12 Posts

September 14th, 2002 19:00

thanks for the info.

I'll pass it on to my brother.

On my system I currently have a surge protector and UPS. I doubt they would handle direct hits.

I'm currently living in the lightning state FL. Sometimes you don't remember to shut your system off when you go out. And during the rain season from May to October we usually see at least one lightning storm aday :\
So it's inevitable that it will happen to someone here.

Cheers



System Model: Dell Dimension 8100
OS: Windows XP Pro SP1 (NTFS)
System Service Tag: 8J6HH01
Processor: 1.5 mgz P 4 (8 kb L1 cache & 256 kb L2 cache)
Bus Clock: 100 megahertz
BIOS: XP2
Memory: 1024 Mb PC800 RDRAM (4 slots of 256mb)
HardDrive1 - C: WDigital Caviar ATA/100 7200rpm (120GB) 8mb cache
HardDrive2 - G: Maxtor ATA/100 7200 rpm (40GB) 2mb cache
Zip Drive: IOMEGA ZIP 250mb (internal)
CD-ROM: 48x
CD-RW 12x/8x/32x (cd-rom)
Floppy: 3.5" Floppy drive
Network Adapter: 3Com 3C920 Integrated Fast Ethernet Controller
Graphics Card: 32MB NVIDIA GeForce2 MX 4x AGP
Modem 1: Conexant HCF V90 56K RTAD Speakerphone PCI
Modem 2: Alcatel Speed Touch Home (ADSL)
Sound Card: Turtle Beach Santa Cruz DSP
Speakers: Altec Lansing ACS-340 with Subwoofer
Monitor: 17" FD Trinitron (dell)
PCI Adapter Card: Maxtor Ultra ATA/133 (connecting 2nd HDrive)


Message Edited on 09/14/02 04:59PM by jrh8100

2 Intern

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11.9K Posts

September 14th, 2002 19:00

My surge protectors offer $25,000 in insurance, not just the deductible. Go after them before your homeowners.

Mary is right - no out of the box surge protector can handle a lightning strike. In Florida, some homes have whole house surge protectors.

Rick

SOLUTIONS

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Why can't I track my UPS package? Per Dell-Chandler - The packages are picked up from Dell by UPSLG, which is owned by UPS. UPSLG doesn't scan the packages. They deliver the packages to UPS' regional hubs where they then will receive the initial scan. During the time from when they are picked up from Dell to the time they are scanned at the UPS regional hub, they are not able to be tracked. As soon as they reach the UPS regional hub they will be scanned in to UPS' system, which, depending on where you live, could take as long as 3 days..

APX Tracking Click here ,then click on USPS tracking code at the top. Call APX at (866) 744-7979.

In Production means that Dell expects to the parts in house in time to make the ship date that they have given you. It does NOT mean that all the parts are in the factory and that your machine is almost ready.

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689 Posts

September 14th, 2002 19:00

Mary G wrote:
- No surge protector can protect you from lightning.



Hi

Several years back the line behind my house took a direct hit. It fried everything
in my house that had a 115 volt transformer, except one TV I had a very cheap
surge suppressor,
it blew that little suppressor to bits but only blew a fuse in the TV.
I repaired the TV with a simple fuse.

I now use the APC Pro surge protector ( includes cable and phone line) for my computer and related equipment.
APC has a $10,000 equipment protection policy to cover lighting damage.
All they require is that you send them the damaged surge protector for their inspection.
The APC surge protector will not work if your home does not have a proper ground system.
There is a light on the unit that shows proper ground.

True, unplugging is the most safe way. But if I had to unplug everything in my house every time a storm came up
I wouldn't have time for much else for I live in a bad lighting area.

I also use APC surge protectors on my built-in microwave, all TV's, VCR's, DVD, stereo sound system,
security system and the power controls for the heating/AC system.

My home owners policy covered all damage minus the deductible.

Dayton





Dimension 8200 @ 1.8GHz
In Service 12/06/01
512MB RDRAM
21 in. P1130 Trinitron Monitor
Windows XP Home
Toshiba PCX1100 Cable Modem
Linksys BEF SR41 Router
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360 Posts

September 14th, 2002 20:00

Thank you. I'm grounded.

I noticed your 2nd hard drive is a PCI Adapter Card: Maxtor Ultra ATA/133 (connecting 2nd HDrive) Just a heads up, I read a lot of people had problems after they downloaded sp1 with the ATA 133.



Dell 4300 XP Home Edition
Pent 4 1.6HGz
1503 15'' Grey Flat Panel Monitor
40 GB Western Ditigal
512mb Crucial Ram
ATI Rage Ultra 16MB (Duh)
NEC NR 7800A Cd RW/Floppy
Conexant HSF V92 Modem
Creative SB Live Sound
Altec Lansing ACS-621 w/Subwoofer
HP Deskjet 5550
HP ScanJet 3400
Ad-aware 5.83
Sygate Firewall 5.0
Norton Antivirus 2002



Message Edited on 09/14/02 04:29PM by haaba01

Message Edited on 09/14/02 04:30PM by haaba01

Message Edited on 09/14/02 04:33PM by haaba01

360 Posts

September 14th, 2002 20:00

Good to hear that. Maybe it's just a few then.

Dell 4300 XP Home Edition
Pent 4 1.6HGz
1503 15'' Grey Flat Panel Monitor
40 GB Western Ditigal
512mb Crucial Ram
ATI Rage Ultra 16MB (Duh)
NEC NR 7800A Cd RW/Floppy
Conexant HSF V92 Modem
Creative SB Live Sound
Altec Lansing ACS-621 w/Subwoofer
HP Deskjet 5550
HP ScanJet 3400
Ad-aware 5.83
Sygate Firewall 5.0
Norton Antivirus 2002

12 Posts

September 14th, 2002 20:00

Oh didn't realize that. thanks for the heads up. it's seems to be running fine..

I've installed SP1 update on my XP pro on both drives.

cheers
Jeff




System Model: Dell Dimension 8100
OS: Windows XP Pro SP1 (NTFS)
System Service Tag: 8J6HH01
Processor: 1.5 mgz P 4 (8 kb L1 cache & 256 kb L2 cache)
Bus Clock: 100 megahertz
BIOS: XP2
Memory: 1024 Mb PC800 RDRAM (4 slots of 256mb)
HardDrive1 - C: WDigital Caviar ATA/100 7200rpm (120GB) 8mb cache
HardDrive2 - G: Maxtor ATA/100 7200 rpm (40GB) 2mb cache
Zip Drive: IOMEGA ZIP 250mb (internal)
CD-ROM: 48x
CD-RW 12x/8x/32x (cd-rom)
Floppy: 3.5" Floppy drive
Network Adapter: 3Com 3C920 Integrated Fast Ethernet Controller
Graphics Card: 32MB NVIDIA GeForce2 MX 4x AGP
Modem 1: Conexant HCF V90 56K RTAD Speakerphone PCI
Modem 2: Alcatel Speed Touch Home (ADSL)
Sound Card: Turtle Beach Santa Cruz DSP
Speakers: Altec Lansing ACS-340 with Subwoofer
Monitor: 17" FD Trinitron (dell)
PCI Adapter Card: Maxtor Ultra ATA/133 (connecting 2nd HDrive)

689 Posts

September 14th, 2002 20:00

haaba01 wrote:
- What dictates "proper
- ground system" in the eyes of APC?
-
Hi

(1.) Some older homes were wired with no ground, only a hot wire and a common wire.

(2.) Some new homes are not wired correctly... the ground wire has been switched with the common wire or the hot and common has been switched.

When the APC surge protector is in service the green normal light will be on.
If the red light comes on it shows a wiring fault.

Here is a picture of one of my
Surge protectors.


Dayton




Dimension 8200 @ 1.8GHz
In Service 12/06/01
512MB RDRAM
21 in. P1130 Trinitron Monitor
Windows XP Home
Toshiba PCX1100 Cable Modem
Linksys BEF SR41 Router
IE 6.02, Netscape 4.9 and 6.2
Zone Alarm
Criminals love gun control, it makes their jobs safer!



Message Edited on 09/15/02 10:46AM by olefin56
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