Inspiron 20-3052, Bios update, computer will not do anything

My 4 digit pin wasn't working. I had to reset my Microsoft account password.

FYI:

This is my understanding of Dell's Warranty:

Out-of-warranty systems = replacement motherboard, 90 day warranty

In- warranty systems = replacement motherboard, warranty lasts until system's original warranty ends

OK, here's my summary. I called Dell Out of Warranty service and explained my problem on 5/18. I received a box on 5/20. I shipped it back on 5/25 and it was received by Dell on 5/30. They shipped it back on 6/1 and I received it on 6/5. I thought that whole process went very smoothly and timely. But when I opened the package, anxious to see how it responded, I found the power supply and cord were not in the package. I immediately called Dell to advise them of their oversight and to request they overnight my power supply to me. Well, overnighting it was out of the question, they would need 3 to 5 days to research the problem. I explained that was unacceptable. I met a lot of resistance but finally she said she would call the next day (i.e. today) to advise me of the status of my request. She didn't call. I just got off the phone with Dell talking with another rep. He said the power supply would be returned to me, but it would be 3 to 5 days. I hope I can trust that they will follow through. This customer service organization is really tough to work with. As soon as I get a power supply, I'll update my status to include whether the computer works or not. There's been no mention of any charge, so hopefully my out of warranty computer will be taken care of free of charge. Now, if I can just get my power supply back.

OK, After calling to tell Dell they returned my computer, but not my Power Supply on Monday 6/5, they returned my original power supply. That surprised me, I expected to get somebody else's. They over-nighted it and I got it on Thursday, 6/8. I powered it up, worked perfectly. I didn't have any password problems like Yolandrac1 had mentioned. It went through an update immediately after I turned it on and installed Windows 10 Creator's Build. So, after a miserable Dell Bios Update attempt on Friday May12th, I've got a functional computer again four weeks later on Thurs Jun 8th.What a hassle, but at least Dell picked up the financial tab, we just had to deal with the uncertainty and lack of computer for a month. At least it's over. Yay.

Dell killed my 500$ computer with an infected bios update and asked me for 1000$ to fix it. I have bought my dell computer on 13.11.2016 and after that bios update i called dell, they asked me for 1000$ to fix it, they said my warranty is expired on 15.10.2016. my warranty expired one month before i buy the computer. After paying 1000$ to fix my 500$ computer that i used for 6 months only and dell damaged it with an infected bios update. dell needs two months to fix the machine. 30 days without my computer that dell damaged with an infected bios update. 30 days my business affected. My data lost. 30 days on waiting.

They did this for me also.  It did work okay when I first got it.  Decided to reset to factory settings and it is now dead again.  

Perhaps you can also try this:  www.dell.com/.../bios-recovery-options-on-a-dell-pc-or-tablet

mctin, I can't comment about the level of Dell's moderation, but this thread is over 6 months old. It was started in response to a corrupt BIOS that Dell sent out. Dell took responsibility and replaced all the motherboards which were ruined. For me, the whole process took about a week or so, I would recommend Dell computers to anyone. I was very pleased with Dell's action in response to an issue they created. It shouldn't have happened, but it did, and they fixed it.

Guys,

I was reading this while deciding whether to buy a Dell product or not. This has me doubting a lot...

Anyway, I am not sure if this was mentioned in previous comments, but here is a way to re-flash a corrupt BIOS for Inspiron (not sure about the particular model, but should be a good start).

Also, this may also prove useful: http://www.dell.com/support/article/us/en/19/sln300716/bios-recovery-options-on-a-dell-pc-or-tablet?lang=en

Please, post back if you succeeded in finding a way to recover your system.

Good luck,

M