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Jim Paul1
Bronze

Missing PCI Simple Communications Controller Driver, Dell Optiplex 790

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Performed a clean install of Windows 10 Pro on my Dell OptiPlex 790.  Everything went well and all the devices drivers were installed except one, the Intel AMT - SOL device.  The vendor id is 8086 and the device id is 1C3D.  Can you help with this issue?

Thanks.

-Jim

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beamermt79
Diamond

RE: Missing PCI Simple Communications Controller Driver, Dell Optiplex 790

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It looks like its the Intel Serial over Lan driver.  Your computer was never tested by Dell for Windows 10, meaning there are no new drivers created by Intel, etc., that may work.  You could google Intel AMT/SOL and see if Intel does have a driver for your chipset that may work.  It looks like Dell stopped supporting your computer at Windows 8.0

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Jim Paul1
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RE: Missing PCI Simple Communications Controller Driver, Dell Optiplex 790

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I got the driver loaded by using the DRVR_WIN_R298379.EXE package, which is the Intel Unified AMT 7 Management Interface driver.

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