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SERVICE TAG MISSING IN BIOS AFTER XPS 8300 MOTHERBOARD REPLACED BY DELL
The motherboard in my XPS 8300 was recently replaced by Dell because the service tag was missing in the bios after the last time they replaced the motherboard (They have replaced it three times total). It is not possible to enter the service tag in "setup". Does anyone know how to do this? Any help will be appreciated.
speedstep
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August 20th, 2014 11:00
If the service tag is blank the system will allow 1 time change of this field via Bios Setup Screen.
DARWINCAT
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August 20th, 2014 13:00
speedstep
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August 20th, 2014 13:00
The field cannot be changed once a value is there.
DARWINCAT
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August 20th, 2014 14:00
RoHe
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August 20th, 2014 14:00
Why does it even matter..?
DARWINCAT
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August 20th, 2014 16:00
RoHe
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August 20th, 2014 19:00
And if you read these forums, you'll see people complaining constantly that Dell System Detect doesn't work, even when the Service Tag is in BIOS.
But if you go to the Support page (click Support link at top of any forum page) and enter your Service Tag manually, you should still be able to do everything you want, even without having Dell System Detect look for the Service Tag.
RoHe
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August 20th, 2014 19:00
And one more thingy...
Dell System Detect launches itself at start up, so you have one more thing running in the background all the time, doing nothing except hogging resources. And all it does is scan your computer to detect your service tag.
speedstep
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August 21st, 2014 06:00
Several things I believe are in play.
1. This is not a USA user more likely EMEA user.
2. The service and machine were not obtained directly from dell.