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January 11th, 2016 18:00

Studio XPS 435 MT, Realtek ALC888 HD Audio, red x, driver?

I have an Studio XPS 435 MT - got it in 2009.  The speaker icon in the system notification area has a red error sign on it. I  am thinking that if I re-install the driver(s) everything will be ok.  I just can't find the driver.  Maybe here on the Dell site.


Thanks for your help.

11 Posts

January 14th, 2016 09:00

Got it.  It was the driver.  The only thing I can say is that you have to remove the existing driver files before you actually install.  I am listening to the Police.


Thanks,

Steven

4 Operator

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11.1K Posts

January 11th, 2016 19:00

11 Posts

January 12th, 2016 04:00

Thanks, but I have a problem with the link you gave me.  There are only two drivers under Audio, and they are both recent ones for Creative, not Realtek.  Appreciate the help, though.


Steven

9 Legend

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47K Posts

January 12th, 2016 09:00

Description Supported OS Download
Realtek ALC888 HD Audio, v.6.0.1.5697, A03
Realtek ALC888 HD Audio for Vista32/64More details
Windows Vista 64-bit
Windows Vista 32-bit

11 Posts

January 13th, 2016 23:00

SIW shows Property    Value
ATHENA (Dell Inc. Studio XPS 435MT)
AMD High Definition Audio Device
Name    AMD High Definition Audio Device
Manufacturer    Advanced Micro Devices
Device ID    HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1001\5&2CC4377&0&0001
PnP Device Id    HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1001\5&2CC4377&0&0001
Webcam 200
Name    Webcam 200
Manufacturer    Logitech
Device ID    USB\VID_046D&PID_0802&MI_02\6&4B6BA95&1&0002
PnP Device Id    USB\VID_046D&PID_0802&MI_02\6&4B6BA95&1&0002
Realtek High Definition Audio
Name    Realtek High Definition Audio
Manufacturer    Realtek
Device ID    HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802C9&REV_1001\4&36118303&0&0201
PnP Device Id    HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802C9&REV_1001\4&36118303&0&0201
Error message    ERR52

Realtek is the one I think is in my machine, Studio XP 435.  I think it is on the motherboard.

I installed a suggested driver and it do anything.  Can anyone think of anything else?  If I bring it into repair it's going to be replacing the mb.

Thanks for your help,

Steven

2 Posts

January 14th, 2016 02:00

I had the same problem, but I could find the drivers on the Dell website , but I do not know or .... sorry

 

11 Posts

January 14th, 2016 04:00

Well, I tried the first one, but it didn't work.  There are two tabs on that page: to look at current configuration  or to look at the original configuration (drivers).  Maybe I'll try one of the other ones, unless the different "formats" are the same version.  It said right on the page that it is compatible with my machine.  A Realtek Asomething.

Community Manager

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54.9K Posts

January 14th, 2016 09:00

The Studio XPS 435 MT has the onboard Realtek ALC888 HD Audio. We only offered a Vista driver for it which is why you do not see it under Windows 7. What operating system are you running? We could assume by your username but must ask. Did you check in the Bios for Integrated Audio? If found, was it Enabled?

11 Posts

January 14th, 2016 12:00

I think you gave me all the right information, but I was fooling around too much or I just couldn't work  with it.  Glad I fiinally got it.

11 Posts

January 14th, 2016 12:00

I am running Win7 x64 SP1 (post-installed) on a 2009 machine.  It's a good machine.

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