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Bob S-5925
Bronze

T7400 Alert! Chipset heat sink not detected. System Halted!

How do I correct the problem? Dell T7400 error message: Alert! Chipset heat sink not detected. System Halted! (at bootup)

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14 Replies
ejn63
Diamond

Re: T7400 Alert! Chipset heat sink not detected. System Halted!

Check to make sure the part is in place and firmly attached.

Re: T7400 Alert! Chipset heat sink not detected. System Halted!

Hi,

Welcome to the Community.

If you are getting this error message on boot up I would suggest you to try doing flee power. To do flee power you have to unplug any external peripherals and also the power cable, hold down the power button for about 30 seconds .Then plug back the power cable and turn it on. The system should come on normally.

If you have any more queries please reply.

Thanks and Regards

DELL_Priyanka_S

Dell Social Media Responder

https://twitter.com/DellCares

https://www.facebook.com/Dell

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Bob S-5925
Bronze

Re: T7400 Alert! Chipset heat sink not detected. System Halted!

The answer to the T7400 Alert! Chipset heat sink not detected. System Halted! The clip attached to the motherboard that retains the retension spring holding the heat sink tight to the motherboard boke off. Clip #HS_CLP2. Does anyone know if this clip can be re-soddered to the motherboard without damaging it?

shesagordie
Diamond

Re: T7400 Alert! Chipset heat sink not detected. System Halted!

Bob S-5925

The motherboard needs to be replaced.

Bev.

 


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Forum Member since 2001
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Re: T7400 Alert! Chipset heat sink not detected. System Halted!

Hi,

In order to help you further on this matter ,I  request you to please add me as a friend and send me a private message.Please contact me through a private message by clicking on my name highlighted in blue.On the next page,click the envelope icon and provide your service tag and contact information so i may access your system records.This will allow me to help you further,before we decide upon whether to change the motherboard or not.

Thanks and Regards

DELL_Priyanka_S

Dell Social Media Responder

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ehodzic
Copper

RE: T7400 Alert! Chipset heat sink not detected. System Halted!

I got the same problem. It was working alright and then suddenly won't boot any longer, with the message "Alert! Chipset heat sink not detected. System halted!" It is also T7400.

Any idea what to do?

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ehodzic
Copper

RE: T7400 Alert! Chipset heat sink not detected. System Halted!

My T7400 just developed the same issue. Thanks to your post, I found the HS_CLP2 broken on my board. I think I even heard when the clip hit something inside, perhaps just as it broke off...

May I ask what you had to do, how did you fix the problem?

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shesagordie
Diamond

RE: T7400 Alert! Chipset heat sink not detected. System Halted!

ehodzic

Replace the motherboard.

Bev.

 


If my answer was helpful, please click: Kudos
Forum Member since 2001
I am not employed by Dell

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ehodzic
Copper

RE: T7400 Alert! Chipset heat sink not detected. System Halted!

Replacing the whole motherboard might be too expensive for this problem. Wonder if it might be possible to solder the HS_CLP2 clip back onto the motherboard.

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