ssmonte,

Thank you for using the Dell Community Forum.

For what operating system are you installing?

Im not aware of 3 disks or more. Even new systems with XP Service pack2 only come with 1 CD and 1 resource cd. The OS install cd is not the same as the resource cd.

well thay  gave me  a  little pack of disks  it white and folds open  it says     dell custom factory integration   cd restore     .....  this disk is to be used to restore this systems hard drive to its oringinal state.......

i ve used them before to reformat the hd  dont think thay have sp 1 or 2  well i know it dont have sp2

 but it loads  everything  about the puter and windows xp i know when i do reformat with the disks it has systmatic gost  that runs to reformat and put xp on  if that helps you anyway

thank you  for your time cause im lost...lol

I dont have custom factory configs so I have no idea what you are referring.
If you are the true customer and have active Non expired support you should be able to get a new
set of CD's from Dell.

If you let your service EXPIRE it can NEVER be renewed.


Dell Recovery CD

•What is it?

•It is the backup media for the operating system.


•Where do we find it?

•It is also shipped with the system and is not to be confused with the Resource CD. It cannot restore drivers or other installed software, it only restores Operating system.


• It is colour coded according to the type of Operating system.

•Dell Blue – Windows 2000 Pro /Dell Green Windows 2000 pro SP2

•Dark Grey – Windows NT 4.0

•Purple -Windows 98 SE

•Green –Windows 95

Darker Blue --Windows ME


Why do we need it?

• It is the backup media for the operating system and can restore it.

You need the CD and to use the Product Key listed on the COA Sticker on your system to install.

 

 

renta center has a factory image you may have to take it back to rentacenter for reimaging