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April 18th, 2017 08:00

CCTK on Dell Optiplex 7050

We have recieved 500,         Optiplex 7050 we usually run CCTK on all our Dells, however it is not working on this model saying Model unsupported for this command.

The Strange thing is the Optiplex 7050 we have  are on a Bios version 1.3.5

This version is not in support yet?   The latest I can find on your site is 1.2.0

April 18th, 2017 13:00

Having this same issue on our first delivery of Optiplex 7050s.

Please Advise.

3 Posts

April 18th, 2017 16:00

Having issues with CCTK on the 3050 also at 1.3.5. I downgraded it to 1.2.0 and everything works for it. Obviously not a solution, but just FYI.

2 Posts

April 19th, 2017 01:00

Thanks bellenburg, so far Dell support have failed to acknowledge the existence of Bios 1.3.5, support for me so far is going round in circles, and keep saying 1.2.0 is the supported Bios.

I know this but they still wont answer why we have 1.3.5

3 Posts

April 24th, 2017 08:00

@ bellenburg, 

Updated BIOS (1.3.7) with the fix is available on Dell support site:

http://www.dell.com/support/home/us/en/19/product-support/product/optiplex-7050-desktop/drivers/advanced  

Please verify with the same.

16 Posts

April 24th, 2017 09:00

They have 1.3.7 posted, but don't have 1.3.5 posted. What fixes were in 1.3.5 (I want to see if it's worth updating to 1.3.7 from 1.2.0)?

1 Message

April 30th, 2019 15:00

Hello.

I clear TPM every restart and it works (in BIOS>Security>TMP2.0 check the box CLEAR)

I hope this help you 

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