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Clear TPM during deployment
Hi everyone,
I have already searched several hours through the Net and here to find a suitable solution to clear the TPM automatically during deployment without User Input or at least with a stable User Input. But I didnt. We have a batch of new Dell Laptops (E3570, E6570 etc.) with TPM2.0 Modules where tested the followin scenario. I have set via the Command & Configure Tool the TPM active and enabled these options:
tpmppiacpi
tpmppidpo
tpmppipo
sucessfully. If i now clear the TPM with a powershell script, reboot the machine, a BIOS prompt appear that for clear action F12 is needed to press.
So far so good, we could live with this. But in the test I found out if you leave this screen for approx. 5Minutes at this BIOS prompt the machine will boot into windows with not cleared the TPM. At the next reboot the BIOS prompt will ask again for the clear operation of the TPM. This isn´t suitable for us because we can´t guarantee that a technican is always in front of the devices during deployment and after this boot into windows all other deployment steps will try to continue but will fail because TPM hasn´t been cleared. My question is: Is there are solution to clear the TPM with out userinteraction at all or to prevent the continued boot after 5min inactive time at the BIOS prompt?
I have also seen in a blog post from 2014 that supposedly the TPM will be cleared if you run the parameter --sysdefaults=reset with the Dell Command & Configure tool. I have spoken to our Dell Pro support and they were unsure about this but said normally this won´t happen. Maybe someone can clarify this here also?
Thanks in advance.
Ben
Anonymous User
1 Message
0
September 26th, 2016 08:00
*** BENNI-IT,
Did you ever resolve this issue? I am also looking for a solution to this problem.
benni-it
3 Posts
0
October 10th, 2016 03:00
Sorry, was on holiday.
No, unfortunately not yet. Have you found out something new?
anati
15 Posts
1
October 19th, 2016 13:00
We have made it work for no input at all. Only thing that the BIOS needs, on a new machine, is to enable the thunderbolt stuff (on 7370). On a rebuild, nothing needs to be done, it will clear out the TPM stuff and reset everything.
Direct message me if you would like to know what I did.
benni-it
3 Posts
0
October 20th, 2016 07:00
Hi anati,
This sounds great. I will contact you...
JayRockJr
1 Message
0
January 23rd, 2018 07:00
Jscot
1 Message
0
February 28th, 2018 07:00
hello we are trying to do this as part of our zero touch imaging process, how did you do it?
CraigS81
1 Message
1
April 11th, 2018 04:00
Hi,
Could you please share the resolution?
Regards,
Craig
User79
4 Posts
0
June 6th, 2018 18:00
Hi there,
I have sent you a message to find out how you did it, please can you share with the thread as well.
Deepa Bathula
1 Message
0
November 20th, 2020 05:00
Hello
I know this is a old post. But we need to implement the same in our environment for all the Dell models. Can you share the details and the implementation process.
TheLizardator
1 Message
0
May 16th, 2022 23:00
is there a solution here to share?