SCCM Integration Suite Installation Error (1607)

Question

I am getting an error installing the SCCM Integration Suite , error 1607.  The GUI just rolls back and the logs are not helping me determine the issue causing the problem.  Any help appreciated, log below;   === Logging started: 8/7/2018 10:59:15 === 1: Percent complete: 01: StatusText in XML: Importing the Dell Client Custom Reboot package1: Processing XML file: C:\Program Files\Dell\CommandIntegrationSuite\setup\Install_302_CustomRebootPkg.xml1: Installing Component in C:\Program Files\Dell\CommandIntegrationSuite\setup\Install_302_CustomRebootPkg.xml using LogDir C:\Program Files\Dell\CommandIntegrationSuite\setup1: Install Component output:Error! Processing the XML file exited with an error (1);File in process: C:\Program Files\Dell\CommandIntegrationSuite\setup\Install_302_CustomRebootPkg.xml1: Failure while processing SCCM objects. Return value = 10011: ======================================================1:Error! Processing the XML file exited with an error (1);File in process: C:\Program Files\Dell\CommandIntegrationSuite\setup\Install_302_CustomRebootPkg.xml1: ===[ RETURN CODE = 1001 ]===InstallShield 10:59:19: Returning script function resultInstallShield 10:59:19: CallScriptFunctionFromMsiCA() ends, result 0x643CustomAction InstallSccmComponents returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)Action ended 10:59:19: InstallFinalize. Return value 3. 1: Unable to get value of '_ADMINUI_OEM_FOLDER_'InstallShield 10:59:19: Returning script function resultInstallShield 10:59:19: CallScriptFunctionFromMsiCA() ends, result 0x643CustomAction RollBackSccmComponents returned actual error code 1603 but will be translated to success due to continue markingInfo 1903.Scheduling reboot operation: Deleting file C:\Program Files\Dell\CommandIntegrationSuite\Setup\TBD98F5.tmp. Must reboot to complete operation.Info 1903.Scheduling reboot operation: Deleting file C:\Program Files\Dell\CommandIntegrationSuite\Setup\TBD98F6.tmp. Must reboot to complete operation. Property(S): DWUSINTERVAL = 30Property(S): DWUSLINK = CEAC8028B98C27B8FEAC709FAE7C978FE93C508FFEEBD058CEFB80B81E8B40B8A98CA7FFA9ACProperty(S): DefaultUIFont = Tahoma8Property(S): Dell_CMERegName = ConfigManagerExtentionsProperty(S): Dell_ProductName = CommandIntegrationSuiteProperty(S): Dell_WarrantyRegName = WarrantyProperty(S): Dell_vProOOBRegName = CommandIntelvProOutOfBandProperty(S): DialogCaption = Windows InstallerProperty(S): DisplayNameCustom = CustomProperty(S): DisplayNameMinimal = MinimalProperty(S): DisplayNameTypical = TypicalProperty(S): ErrorDialog = SetupErrorProperty(S): INSTALLER_RETURN_CODE = 0Property(S): ISCHECKFORPRODUCTUPDATES = 1Property(S): ISVROOT_PORT_NO = 0Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]Property(S): IS_PREVENT_DOWNGRADE_EXIT = A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard.Property(S): IS_PROGMSG_TEXTFILECHANGS_REPLACE = Replacing %s with %s in %s...Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...Property(S): IS_SQLSERVER_AUTHENTICATION = 0Property(S): IS_SQLSERVER_USERNAME = saProperty(S): InstallChoice = ARProperty(S): MMC_OPEN = falseProperty(S): Manufacturer = Dell Inc.Property(S): MsiLogging = voicewarmupxProperty(S): NewProperty2 = 0Property(S): OkToShutdownMMC = falseProperty(S): PERCENTCOMPLETE = 0Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %sProperty(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %sProperty(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extensionProperty(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...Property(S): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %sProperty(S): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...Property(S): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...Property(S): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application poolProperty(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %dProperty(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %sProperty(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extensionProperty(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...Property(S): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...Property(S): ProductID = noneProperty(S): ProductLanguage = 1033Property(S): ProductName = Dell Command | Integration Suite for System CenterProperty(S): ProgressType0 = installProperty(S): ProgressType1 = InstallingProperty(S): ProgressType2 = installedProperty(S): ProgressType3 = installsProperty(S): RebootYesNo = YesProperty(S): ReinstallModeText = omusProperty(S): SHOWLAUNCHPROGRAM = 0Property(S): SecureCustomProperties = ADOBE_READER_FOLDER;COMPANYNAME;CONFIG_MANAGER;CONFIG_XML_FILE;DOWNLOAD_ACROBAT;INSTALLDIR;ISDOWNGRADE;ISSHOWMSILOG;ISX_SERIALNUM;LAUNCHPROGRAM;LAUNCHREADME;OLDDCDP;PRODUCT_VERSION;SAMPLEINSTALLERDATA;SAMPLEINSTALLERDATA1;SAMPLEINSTALLERDATA2;SAMPLEINSTALLERDATA3;SAMPLEINSTALLERDATA4;SAMPLEINSTALLERDATA5;SAMPLEINSTALLERDATA6;SCCM_VERSION;SUPPORTDIR;USERNAME;_ADMINUI_FOLDER_;_ADMINUI_OEM_FOLDER_;_CONFIG_MANAGER_;_DOCS_DIR_;_INT_EXPLORER_;DOTNETVERSION40CLIENT;IIS_VERSION;WARRANTY;VPROOOB;ISUPGRADE;Property(S): TOOLKIT_VERSION = DTK2.6Property(S): TreeView = 0Property(S): UninstallSccmObjectTree = 0Property(S): _RemoveSCCMComponents_ = 0Property(S): _TOOLKIT_PACKAGE_NAME_ = Client Configuration Toolkit IntegrationProperty(S): SETUPEXENAME = DCIS_Setup_5_0_0.exeProperty(S): MsiLogFileLocation = C:\Windows\ccmcache\a\log.logProperty(S): ARPINSTALLLOCATION = C:\Program Files\Dell\CommandIntegrationSuite\Property(S): RollbackSccmComponents = C:\Program Files\Dell\CommandIntegrationSuite\Property(S): VersionDatabase = 200Property(S): MsiSystemRebootPending = 1Property(S): CLIENTPROCESSID = 3796Property(S): CLIENTUILEVEL = 3Property(S): CURRENTDIRECTORY = C:\Windows\ccmcache\aProperty(S): SETUPEXEDIR = C:\Windows\ccmcache\aProperty(S): PackagecodeChanging = 1Property(S): ProductState = -1Property(S): PackageCode = {A5E427D7-3B00-4EEC-85A8-1DA341BE1B90}Property(S): USERNAME = csufMSI (s) (EC:38) [10:59:21:176]: Product: Dell Command | Integration Suite for System Center -- Installation operation failed.MSI (s) (EC:38) [10:59:21:177]: Windows Installer installed the product. Product Name: Dell Command | Integration Suite for System Center. Product Version: 5.0.0.278. Product Language: 1033. Manufacturer: Dell Inc.. Installation success or error status: 1603.=== Logging stopped: 8/7/2018 10:59:21 ===

SCCM · Answer

Anyone?

SCCM · Answer

:Hmm:

Alex_CM · Answer

Hi, Have you fixed the problem? I am getting the same error installing the Dell Command | Integration Suite for System Center 5.0.1 (Windows Server 2016, SCCM 1810).

jannikjaeger · Answer

Hello,

I'm not able to install it too. Running into some issues when installing. Install is rolling back when nearly finished.

Furthermore, the local user (an admin) had to be added to a new usergroup named "Users" to install in general because the german name of this existing group ("Benutzer") can't be used.

We are using SCCM 2016 version 1902 on Windows Server 2016

DellProSupport · Answer

Did you find a solution?

MaverickOne · Answer

Here's what I had to do to resolve the issue: Uninstall Configuration Manager from my workstation Install the tools (which worked successfully) Reinstall Configuration Manager Re-run the Dell installer (with modify as the selected install option)

Enterprise Client

Was this post helpful?