Start a Conversation

Unsolved

G

3 Posts

1622

July 23rd, 2018 04:00

Dell Equallogic PS4100e Hard drive

Hi Guys

From what I have read, it seems the Eql PS4100e is not compatible with any drive except for Dell EQL certified drives.

We are struggling to find drives, and we did not originally supply this model.

 

Is there any other workaround for this?

 

Regards

George

1 Rookie

 • 

1.5K Posts

July 23rd, 2018 11:00

Hello George,

I am afraid not.  The drives are custom manufactured so you can't make an OEM or even a Dell Server drive work in an EQL array.  They are specific to EQL.

 They can be same MFR PN or firmware revision, still won't work.

 Regards,

Don

 

3 Posts

July 24th, 2018 00:00

Hi Don

 

Thanks for the information.


Regards

George

3 Posts

July 24th, 2018 07:00

Hi Don

Would just like to give you an update, we got in contact with Dell, spoke to an Aileen representative and the EQL is still under warranty.

Now to me that is fantastic news, so they will be shipping out a drive for replacement.

One less stressful night for me.

 

Regards

George

1 Rookie

 • 

1.5K Posts

July 24th, 2018 08:00

Hello George,

That is fantastic news!   Good time to get to latest firmware for array and potentially for the hard drives as well.

 Thanks for letting me know.

 Regards,

Don

 

No Events found!

Top