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1054

February 9th, 2018 06:00

ps6100 psus not showing in gui as being powered on

Hi,

i have the above mentioned server, i have replaced the internal controller battery as it had failed. now the controller is back in the system. when i log into group manager the PSUs are showing as not inserted or no ac power. any way to rectify this?

i have reseated both, changed the power source still no change in the GUI, nothing appearing in the logs either to say they have been removed etc.

5 Practitioner

 • 

274.2K Posts

February 10th, 2018 10:00

Hello,

 What version of firmware is that EQL array running?   Sounds like old firmware with newer version of Java.

 At the Group CLI try this:

GrpName>member select MEMBERNAME show enclosure

 If it displays the supplies there, you can try clearing out the browser and Java cache.  Close browsers and try again.  I would also suggest not running the applet in side the browser but as an Application.  If you go to:

http://GroupIPaddress/welcome.html  You will see a link "Run as Application"

 If none of that works and you are running older firmware, if you can upgrade the firmware to current version.

 Regards,

Don

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