8600 keyboard flex fixed?

I received my 8600 last month, no keyboard flex!

I received my new Dell Inspiron 8600 on October 13, 2003. The keyboard has flex on the left side. The right side is firm.

I removed the keyboard, and noticed some thin foam strips on the right side (some posters here have photographs of that). On the left side appears to be the CPU and other "hot" devices, so they probably did not add foam due to the need for cooling and air flow.

The flex on the left side is unfortunate, but I can live with it.

What I CANNOT live with are the Trackpoint mouse buttons. That is a design defect, plain and simple. But I'll save that for a separate thread.

I received my refurbished 8600 yesterday. I am considering what to do as the 'flex' makes this computer feel cheesy, which by golly it shouldn't. I will look into the fixes, but I feel disappointed. This is a refurbished computer - I understand - another probably returned it because if this defect. I am just wondering why it wasn't fixed when Dell had it returned to them.

No, I just send my Inspiron 8600 back, few keys fell off and system did not boot. Had it for 4 days.

Board is flexing terribly. Checked with HP and Toshiba no problem, firm as a rock.

I have keyboard flex on the RIGHT side! Mine is a refurbished 8600 just 2 weeks old. I have been carrying it around in a padded bag and haven't abused it in any way.

But now the enter key on the right-hand side, is feeling very spongy. It's makes a very visible depression when you push it down. And if you push it down on the left side of the button it doesn't have any reaction. But if you push on the right side, it works consistently.

I find this to be ridiculous. What does Dell say about this problem?