After uninstalling Toshiba bluetooth stack no more bluetooth hardware

Question

My XP Pro SP2 Volume D410 was running fine, but I decided to try out the new driver release for the ' Dell Wireless 350 Bluetooth Internal Module' v4.00.20D, A15.   I did the install, noticed that I no longer see bluetooth hardware in my device mananger, uninstalled the Toshiba stack, and now I still don't have bluetooth hardware, even after rebooting a few times, and doing a scan for new hardware.   1) How do I get my bluetooth radio back using the Microsoft SP2 stack? 2) How can I update the bluetooth firmware without needing to install the Toshiba stack?     Regards Pieter Message Edited by ptr727 on 03-27-2006 06:07 PM

Art · Answer

Always best to remove old Bluetooth Stack prior to install of new. Control Panel; Add/Remove
will usually do it except for MS Stack, which needs to be done in Device Manager, MS Stack
should also be blocked from loading, if you want some other Stack.

The Firmware Flash with recent Dell Toshiba Stacks can leave a "USB CSR" in place of the
USB Hub that would power your TM350 and should be deleted after Firmware is done.

You could unpack the installer and run the Firmware alone, again watch for that 'CSR'.:)

wraujr · Answer

Art,   Sounds like you have some experience here.  I have new I6000 with module and old older Toshiba drivers (3.0.3).  Plan on updating but reports on Forum make me nervous. Here's my plan:   (1) Follow Micrsoft Article 889814 to prevent Microsoft XP SP2 from auto-install their BT stack. (1a) Reboot (2) Extract download and run JUST firmware upgrade first. (Is this possible??).  Verify firmware        upgrade works with old Toshiba stack. (2a) Reboot (3) Per you recommendation, use Add/Remove Programs to uninstall older Toshiba Stack.  Since        step (1) above prevents XP SP2 from installing their drivers. (3a) Reboot. (4) Install new Toshiba Stack from extracted download. (4a) Reboot.   Opinion??   (a) As a rule, I tend to prefer to Add/Remove older versions before installing newer versions, but that depends on the actual updates since some REQUIRE the older version already be present. (b) I know it seems like a lot of reboots, but experience shows that when changing drivers and installed firmware, reboot after each step is extra insurance.   Anyone run Dell's update R11452 Update exactly as Dell says and have success?? Message Edited by wraujr on 03-28-2006 04:57 PM

Art · Answer

Lately, have noticed the MS Stack's intrusion on install despite renaming those recommended (by MS) files.

Had bought a 'spare' TM350 on eBay and had unpacked for a firmware using instruction found in NootbookForums.

(Do a Google Advanced Search on that URL www.notebookforums.com

That was when I got the 'stuck' DFU, a reinstall of the November 2005 issue of Dell Notebook System Software fixed it for me.

Dell supplied my systm with Widcomm and I have never tried Toshiba Stack.

Just came across this Troubleshooting and FAQ’s about stuck DFU's.

Mine has never worked better, so have not even read all of the above.

Just from what I read, the newer Tosh/Stacks are much improved:)

Bluesoiel also has a new & improved Stack available to the public.

Do you have SystemRestore or GoBack?

You might be best off to run the Dell Package as packed, especially since you will be using the
Tosh/Stack, would still remove old (and turn {Fn/F2) off first, let installer tell you when to turn
it on and watch out for Windows BT Install at that point. My last install, needed to end up in
Device Manager to point it away from the MS Stack.

ptr727 · Answer

Thanks for all the advice.   I restored a backup image taken prior to testing the upgrade, and I have my M$ stack back. I'll stick with the default SP2 stack for now.   Pieter

wraujr · Answer

Hey Art,

Installed my Microsoft Intellimouse Bluetooth M60 last night with existing Toshiba

Stack (3.03... or something). Might try latest Bluetooth 350 firmware and Toshiba stack

on Dell website, although reluctant since it currently works OK. Saw in another post that the

Alps driver did give you a battery level on the mouse without installing Intellipoint software.

My Alps didn't add a "Bluetooth Mouse" tab on the hardware details page. I have about 12

or so tabs (P.S. I did change Sample Rate to 200 and I think the scroll wheel response is

smoother). Was there something extra you did to have Alps "Auto-discover" the mouse????

My Alps driver does appear to be the latest on Dell's website:

Input: Alps GlidePoint/StickPointer, Driver, Windows 2000, Windows XP, Multi Language, Multi System, v.5.4.104.4, A10

Any suggestions??

Anyone installed Intellipoint WITHOUT wiping out Alps touchpad driver??

Or wiping out Toshiba Bluetooth stack???

Art · Answer

It was pure 'Plug 'n Play' install, Bluetooth Mouse is the twelfth page on ALPS. My system (D800) came with Widcomm Stack, not Toshiba. Although I have read good things about latest Toshiba Stack (& firmware) a good general rule is 'If it ain't broke, don't...' Do you have GoBack? Otherwise might set a System Restore Point before trying anything. I have best luck first removing existing stack, (Control Panel; Add/Remove and check Device Manager). Pay attention to the 'address' the Stack installs to, in case you need to visit Device Manager and switch it back from the Windows XP (SP2) Stack.

Locked Topics – Laptops General

Was this post helpful?