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54498
July 23rd, 2009 12:00
Audio Device not configured correctly
I have recently downgraded our new Latitude E5500 laptop to Windows XP. I have downloaded all of the appropriate drivers from the support site by the service tag. I have installed the chipset drivers first but the audio device is still not configured properly. In device manager I get under the Other Devices Audio Device on High Definition Audio Bus Location 65535 device is not configured correctly Code1. I have installed the IDT_92HDxxx-HD-Audio_A06_R213367.exe file along with trying the DRVR_WIN_R213367.exe file.
This is the last device that is not configured correctly.
Any ideas?
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DanielJayK
2 Posts
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July 24th, 2009 09:00
After doing a lot more searching I have found that the missing drivers were actually apart of the video driver installation for the High Definition Audio HDMI even though there is no HDMI connection on the laptop. I have now determined that you do not follow Dell's installation order that they have stated and you install drivers in the following order:
JonRobert98
7 Posts
0
September 3rd, 2009 07:00
Beauty - I was about ready to pull my hair out re-installing audio drivers. Reinstalling the video driver did the trick for me, too.
I guess the HDMI connection makes sense, as it's available on the docking station.