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4 Posts
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31838
July 11th, 2011 05:00
BSOD with error message as DRIVER_IRQL_NOT_LESS_OR_EQUAL
Just one week back I purchased my new DELL XPS 173D and I am getting continous BSODs. All the error message are showing the same "DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)" error. I tried windows debugging tool and here is what i got
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800173ab2d, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: 0000000000000028
CURRENT_IRQL: 2
FAULTING_IP:
NETIO!RtlCopyBufferToMdl+1d
fffff880`0173ab2d 448b5228 mov r10d,dword ptr [rdx+28h]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
PROCESS_NAME: System
TRAP_FRAME: fffff88003593520 -- (.trap 0xfffff88003593520)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88003593740 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800173ab2d rsp=fffff880035936b0 rbp=fffff880035937e0
r8=00000000ffffffbc r9=0000000000000044 r10=0000000000000000
r11=fffffa80062debd0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
NETIO!RtlCopyBufferToMdl+0x1d:
fffff880`0173ab2d 448b5228 mov r10d,dword ptr [rdx+28h] ds:0010:00000000`00000028=????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e8f2a9 to fffff80002e8fd00
STACK_TEXT:
STACK_COMMAND: kb
FOLLOWUP_IP:
NETIO!RtlCopyBufferToMdl+1d
fffff880`0173ab2d 448b5228 mov r10d,dword ptr [rdx+28h]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: NETIO!RtlCopyBufferToMdl+1d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: NETIO
IMAGE_NAME: NETIO.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79381
FAILURE_BUCKET_ID: X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BUCKET_ID: X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
Followup: MachineOwner
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I posted this in several forums and not yet received a reply. Please help me. I am really frustrated.
Chumma James
4 Posts
0
July 11th, 2011 06:00
But i think its a driver conflct. Even if i exchange it for a new piece, there is no guarentee that the new piece will also be having a problem.
ejn63
9 Legend
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87.5K Posts
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July 11th, 2011 06:00
There is no point being frustrated with an inoperable, brand-new system. Call and exchange it under warranty -- you can do this within 21 days of shipment.
speedstep
9 Legend
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47K Posts
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July 11th, 2011 06:00
NETIO.SYS is Microsoft Software.
There is a Microsoft HotFix, maybe is applys to your case.
support.microsoft.com/.../en-us
Chumma James
4 Posts
0
July 11th, 2011 07:00
But its for Win Vista and mine is Win7 Home premium
speedstep
9 Legend
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47K Posts
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July 11th, 2011 13:00
Not sure why you would install a filtering driver. Perhaps its malware.
IMAGE_NAME: NETIO.SYS
Can you run the system file checker to check for system file corruption - follow Option 1 in the folliwng link:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
You have a computer that is running Windows Vista, Windows 7, or Windows Server 2008. You install two third-party Windows Filtering Platform (WFP) callout drivers. In this scenario, the computer may crash and you receive a Stop error message on a blue screen when you use these drivers. Sometimes, this issue occurs before you log on to the computer.
Note WFP callout drivers are usually used in third-party antivirus and firewall programs.
http://support.microsoft.com/kb/981889
http://support.microsoft.com/kb/979278
http://support.microsoft.com/kb/979223
http://support.microsoft.com/kb/976527
Chumma James
4 Posts
0
July 11th, 2011 15:00
Tried the system file checker and this is what I got : Windows resource protection did not find any integrity violation.
Will check those fixes and let you knw.I am using the Mcafee antivirus coming with Dell