Base System Device Drivers for Inspiron 6400/E1505

Question

I am trying to locate drivers for the Base System Device listed in my device manager; I have three entries listed as such.  In looking at my system information it indicates that these are pci related devices but w/out more data it is hard to identify exactly what I am looking for.  I have already installed the chipset utility.   Thank you,   K

tasii · Answer

I have the answer I think. I had exactly the same problem after reinstalling XP Pro on mt E1505. There were three entries in device manager for 'Base System Device' after downloading and installing what I thought were all the drivers.   I called Dell and got 'Austin' in India who was no help - 15 minutes trying to get him to understand my email address, and another 60 making no progress on the problem. He said eventually that he had no idea what to do. I then asked for his supervisor (named 'Alex), who spent another 30 minutes - including directly connecting to my machine and reinstalling everything himself. He then told me that since it shipped originally with Media Center Edition 2005, and I had installed XP Pro, Dell 'would not support this issue'. He then told me that I would have to go to the paid support line to get help with this. I was feeling real good about purchasing the premium 4 year warranty at this point.   I was absolutely FURIOUS!! What the 'heck' does Dell think outsourcing to not only incompetents - but indignant ones who can't even communicate - will do for customer satisfaction? In all fairness, I have had some technicians who were both knowledgable and respectful in the past, but this seems to be more the exception than the rule lately. But I digress...   The three 'Base System Device(s)' turned out to be the card reader drivers.   http://support.dell.com/support/downloads/devices.aspx?c=us&cs=19&l=en&s=dhs&SystemID=InspironI6400/E1505&os=WW1&osl=EN   It is listed under 'Chipset' as 'Ricoh R5C832'. I thought that this was chipset driver for another motherboard option since there was two drivers listed under 'Chipset', and I knew that it was an Intel motherboard. Were it not for further research on the web (how I found this post BTW), I would still have the problem that Dell's India tech support couldn't fix even when logged onto my notebook via remote access. And they wanted to charge me beyond THAT!!!   I hope this helps, Good luck!

ksysmag · Answer

Tasii:

You must've been disguised as a mouse in my office.

I swear I went through the exact same hassle; step by step!

Thanks for the information and for the laugh. I did finally get it figured out but in my case it turned out to be that they gave me the wrong drivers for the hard drive despite what is on their website.

Rent-A-Geek · Answer

Yuppers!  I had the same problem with my new Core2Duo e1505.  However, I talked to Sandeep, who found the solution in the same amount of time it took me to look it up on the forum, so I am impressed with my tech.  Guess I just got lucky.

soapsiva · Answer

Thanks a Lot. This helped me. Regards, Siva.

onlyintheusa · Answer

For any one that is reading this post late in the game as I - this is correct - however - you need to look at all the downloads to locate the Ricoh driver. Thanks to the poster with the solution!!

rekamyenom · Answer

THANK YOU! Right on point with the 'RICOH' Drivers for Card reader! Saved me aa ton of aggrevation! :emotion-21:

Philip_Yip · Answer

For XP install the following in order: Operating System Updates Windows XP Standalone Service Pack 2 Windows XP Standalone Service Pack 3 Internet Explorer 8 Windows Media Player 11 Microsoft .NET Framework Version 2.0 Microsoft .NET Framework Version 3.0 Microsoft .NET Framework Version 3.5 Microsoft .NET Framework Version 4.0 Microsoft Security Essentials* Microsoft Security Essentials Latest Definition (32 bit)* Utility R120775 Dell Notebook Software Chipset R114079 Intel Chipset R141246 Ricoh Card Reader Video R153830 Intel Graphics - variant A R128573 ATI Graphics - variant B R126007 nVidea Graphics - variant C Communication R114200 Conexant Modem Driver R90851 Application Network R149798 Broadcom Ethernet R150593    R174291 Dell Wireless - variant A R171131 Intel Wireless - variant B Bluetooth R127314 Dell Bluetooth 355 - variant A R159805 Patch R117967 Dell Bluetooth 350 - variant B R129472 Patch Input R120179 Synaptics Touchpad Audio R171789 Sigmatel Audio Application R157261 Dell Quickset Dell Support Centre

Djole BIGByte · Answer

Thank you a million. I was stuck with this also.

Philip_Yip · Answer

Glad it helped. :)

I assume you just clean installed Windows XP. Keep in mind that Windows XP is reaching its end of life soon, for more details see Windows XP SP3 and Office 2003 - End of Life April 2014.

This system will run Windows 7 32 bit nicely especially if it is upgraded to 4 GB of RAM (3.25 GB usable). The system Drivers for Windows 7 32 Bit for the Inspiron 6400 may be found here: http://en.community.dell.com/support-forums/software-os/w/microsoft_os/4526.inspiron-6400-windows-7-32-bit.aspx

hedayat · Answer

Hello! Good Day, I follow the instructions and solve the problem, Thanks and regards, Hedayat

stepco · Answer

I just found this same problem with Windows 7. When I installed it I was told that a better driver was installed which obviously was wrong. I installed the driver and now it works properly. Thanks

Philip_Yip · Answer

The post is old and deleted for Windows 7. The Windows 7 driver sets are updated here:

Inspiron 6400/E1505 – Windows 7 and 8.1 64 Bit [Updated - Windows 8.1 64 Bit Compatible]*
Inspiron 6400/E1505 – Windows 7 and 8.1 32 Bit [Updated - Windows 8.1 32 Compatible]

* If a T7200, T7400 or T7600 CPU is installed.

G-G · Answer

This worked for me.  Many thanks. GG

Philip_Yip · Answer

Glad it worked for you. :)

Locked Topics – Laptops General

Was this post helpful?

R153830 Intel Graphics	- variant A
R128573 ATI Graphics	- variant B
R126007 nVidea Graphics	- variant C

R174291 Dell Wireless	- variant A
R171131 Intel Wireless	- variant B

R127314 Dell Bluetooth 355	- variant A
R159805 Patch

R117967 Dell Bluetooth 350	- variant B
R129472 Patch