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April 2nd, 2013 12:00

Hi larrytsr,

Battery should automatically get charged when the adapter is plugged in without enabling or disabling it.

In this case the battery might be faulty. Please try the below mentioned steps to check the same.

• Kindly Remove the Battery, the AC Adapter and any other devices connected to the system. Press and hold the power button continuously for 30 seconds to release the Flea Power and then try to switch on the system with the battery and adapter connected.

• Try with a known good battery/adapter if available.

• Check the adapter status in BIOS to confirm that there is no issue with the adapter. Press F2 on boot-up to enter the BIOS screen.

• Run a built in diagnostics on the system to check for hardware issues. Turn the computer off >restart the computer , At the Dell logo screen, start tapping the F12 key a few times until you see the ‘One Time Boot Menu’ appear. At the one time boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the EPSA diagnostics. If the test fails, please make a note of any error codes listed. You can also refer to the link below.

http://dell.to/i5zbDR

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